Question about Creative Labs ZEN Vision:M Digital Media Player

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I have windows Media center, I cant get my zen m30gig to import,

No matter what i do, it allways has an error msg, one of then unknown error, when drag and drop it shows invalid file.

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Re: I have windows Media center, I cant get my zen m30gig...

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Posted on Feb 04, 2008

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