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Unable to completely install the quicktime player. keeps telling us that it is corrupt. We can not remove it from our computer either.

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Try control panel,add/remove programs.

Posted on Nov 08, 2008

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Movie stopped downloading with only 5 seconds remaining...WHY!!


Sounds like a issue where the transmission got cut off and the movie file is corrupt. You should be able to hard reset by holding the pwr button in for 10 secounds. Now for the movie since the item got corrupted would require a reinstall of QuickTime

Nov 01, 2013 | Apple Computers & Internet

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How to convert Blu-ray and DVD movies to QuickTime Player compatible format on...



bdrippermac_quicktime_20100430.jpg

Apple has detailed it clearly on its official site that QuickTime will attempt to open files with file extensions associated with audio or video formats listed as below:

Video formats:
QuickTime Movie (.mov), MPEG-4 (.mp4, .m4v), MPEG-1, 3GPP, 3GPP2, AVI, DV

Audio formats:
iTunes Audio (.m4a, .m4b, .m4p), MP3, Core Audio (.caf), AIFF, AU, SD2, WAV, SND, AMR

More than that, QuickTime can play movies using the following codecs:

Video Codecs:
MPEG-4 (Part 2), H.264, H.263, H.261, Apple ProRes, Apple Pixlet, Animation, Cinepak, Component Video, DV, DVC Pro, Graphics, Motion JPEG, Photo JPEG, Sorenson Video 2, Sorenson Video 3

Audio Codecs:
AAC (MPEG-4 Audio), HE-AAC, Apple Lossless, MP3, AMR Narrowband, MS ADPCM, QDesign Music 2, Qualcomm PureVoice (QCELP), IMA 4:1, MACE 3:1, MACE 6:1, ALaw 2:1, ULaw 2:1, 24-Bit Integer, 32-Bit Integer, 32-Bit Floating Point, 64-Bit Floating Point

Obviously, Blu-ray (.m2ts) and DVD (.vob) are out of the above mentioned range. Even though you purchase QuickTime MPEG-2 Playback Component from online Apple Store and install it on your Mac, it is still unable to play commercial DVDs (such as Hollywood movies), because they are usually encrypted with special CSS anti-piracy technology, not to mention the much more strictly protected Blu-ray movies. However, that doesn’t means you are totally banned to watch Blu-ray and DVD movies in QuickTime. Actually, an available Blu-ray and DVD ripper for Mac will definitely do you a favor to remove copy protections, and rip the movies to a Mac QuickTime Player compatible format. Go to find a step-by-step tutorial about how to convert Blu-ray and DVD movies to Mac QuickTime Player supported format.

The decryption software we recommended is Pavtube Blu-Ray DVD Ripper for Mac. It is an independent and professional utility to rip both Blu-ray discs and general DVDs to your wanted HD or SD media formats. With full Blu-ray disc support, it is able to remove copyright protections of your BD disc, no matter BD+, or AACS, even the latest MKB V17 is supported as well. See the detailed tutorial as below.

Step 1: Free download, install and launch this blue ray ripper Mac.
Once you run it, click "BD/DVD Folder" or "IFO File" to load your BD or DVD files.

bdrippermac_total_20100430.jpg

Step 2: Select H.264 Video (*.mp4) as output format for QuickTime
Follow "Common Video" > "H.264 Video (*.mp4)":
bdrippermac_format_20100430.jpg

Step 3: Click "Settings" button to adjust video and audio parameters
Notice that which parameter to select has close relationship with the hardware configurations of your computer, so before your adjustment, read the following info attentively.

To play HD video, a large amount of data must be processed by your computer. A powerful system will deliver the best playback quality.
Recommended hardware configurations for H.264 HD playback on Macintosh:

For 1280x720 (720p) video at 24-30 frames per second:
[*]1.8 GHz PowerMac G5 or 1.83 GHz Intel Core Duo or faster Macintosh computer

[*]At least 256MB of RAM
[*]64 MB or greater video card

For 1920x1080 (1080p) video at 24 frames per second:
[*]Dual 2.0 GHz PowerMac G5 or 2.0 GHz Intel Core Duo or faster Macintosh computer
[*]At least 512MB of RAM
[*]128MB or greater video card

Now you are ready to set advanced settings according to the hardware configurations of your computer. Our computer satisfies the above mentioned "1280x720 (720p) video at 24-30 frames per second", so we changed the settings as below:

bdrippermac_settings_20100430.jpg

Step 4: Click "Convert" button to start Mac Blu-ray ripping.
Once the ripping task is completed, you can click "Open" button to get the output H.264 .mp4 videos for your QuickTime Player effortlessly. Have fun.

Learn more about how to use Mac Blu-ray ripper.

on May 02, 2010 | Audio Players & Recorders

1 Answer

I want ti install JDK version 1.5


1.Remove the previous version of Java installed on your computer by selecting "Start->Control Panel->Add/Remove Programs" from your computer's Start menu. Then, choose the Java program in the program listing and select the remove icon.


2. Uninstall Quicktime from the Add/Remove Programs menu after Java is uninstalled. In past versions of Quicktime, it has been known to interfere with new Java JDK installations.

3.Download JDK 1.5 from the link listed in the Resources section of this article.

4.Choose the installer program after download is complete and choose the default menu options displayed by the installer to install the JDK to your computer. Restart your computer after installation is complete and you will have JDK 1.5 installed on your computer.

Feb 21, 2011 | Computers & Internet

1 Answer

When I try installing Itunes half way through installing a pop up comes up saying- "Could not access network location %APPDATA%\." Can u help me fix this.


Please take note that the following steps is in assumption that you are using a Windows operating system.) As I have found out in the iTunes support in apple.com, this symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher. Before installing iTunes, temporarily remove this software to allow the iTunes installer to complete.

If you are still having trouble installing iTunes for Windows, follow the troubleshooting suggestions described in this article.

General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:
  1. Choose Start > My Computer (or double-click My Computer on the Desktop).
  2. In My Computer or Computer, open the "C:" drive.
  3. Open Documents and Settings.
  4. Double-click the folder titled with your username.
  5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
  6. Choose Tools > Folder Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders."
  9. Click OK.
  10. Double-click Local Settings.
  11. Right-click on the Temp folder and choose Delete.
  12. In the confirmation dialog that appears click Yes.
  13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
  14. Restart your computer.
Windows Vista and Windows 7:
  1. Choose Start > Computer
  2. In Computer, open the "C:" drive.
  3. Open the Users folder.
  4. Double-click the folder titled with your username.
  5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
  6. Choose Organize > Folder and Search Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
  9. Click OK.
  10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
  11. Double-click the Local folder to open it.
  12. Right-click on the Temp folder and choose Delete.
  13. In the confirmation dialog that appears click Yes.
  14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
  15. Restart your computer.
2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
If the above troubleshooting steps have not helped, proceed to the following steps Solutions to common installation errors Here are some common symptoms you may see when installing iTunes and QuickTime for Microsoft Windows. If you are experiencing one of these symptoms, try the suggested troubleshooting steps:
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.

Aug 06, 2010 | Apple iTunes

1 Answer

My itunes just stopped working one day and now i can not reinstall it on my computer


Learn how to completely uninstall iTunes, QuickTime, and other essential software components from your Windows XP PC.
How ToFor Windows Vista or Windows 7, see this article.
Expand All Sections | Collapse All Sections
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)
Important: You may see various alert messages if you uninstall these applications in a different order or only uninstall certain components.
For detailed steps on removing and reinstalling iTunes and related components on Windows XP, refer to the following steps:
Removing iTunes Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
  1. Quit iTunes.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select iTunes from the list of currently installed programs, then click Remove.
  5. When asked if you would like to remove iTunes, select Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for iTunes in Add or Remove Programs, remove those as well.
  8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
Removing QuickTime
  1. Quit QuickTime Player.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select QuickTime from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove QuickTime, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.
Removing Apple Software Update
  1. Quit Apple Software Update.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove Apple Software Update, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for Apple Software Update in Add or Remove Programs, remove those as well.
Removing Apple Mobile Device Support
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Mobile Device Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Mobile Device Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Notes: Do not manually delete the Mobile Device Support folder located at C:Program FilesCommon FilesApple. Use Add or Remove Programs as described in the steps above.
Removing Bonjour
  1. From the Start menu, choose Control Panel.
  2. In Control Panel click "Add or Remove Programs."
  3. Select Bonjour from the list of currently installed programs then click Uninstall.
  4. When asked if you would like to remove Bonjour click Yes.
  5. After the uninstallation is complete do not restart your computer if you are prompted to.
Removing Apple Application Support (iTunes 9 or later)
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Application Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Application Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Verify iTunes and related components are completely uninstalled
  1. Restart your computer.
  2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
  3. Open the Program Files folder.
  4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
  5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  8. Open the Common Files folder.
  9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
  11. Open the Windows folder.
  12. Open the System32 folder.
  13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  15. Right-click the Recycle Bin and choose Empty Recycle Bin
Reinstalling iTunes and related components After verifying that iTunes is completely uninstalled, you should download and install the latest version of iTunes.
Additional Information iPodService.exe Alert Follow these steps if the message, "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
  1. Make sure that iTunes and the iPod Updater utility are not open.
  2. Press and hold Control-Alt-Delete. Select Start Task Manager.
  3. Click the Processes tab.
  4. Locate "iPodService.exe" in the list.
  5. Click "iPodService.exe" and choose End Process.
  6. Quit the Task Manager.

Aug 04, 2010 | Apple iTunes

1 Answer

When I install Itunes this is the Error message I get verify access npitunes.dll C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll


General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:
  1. Choose Start > My Computer (or double-click My Computer on the Desktop).
  2. In My Computer or Computer, open the "C:" drive.
  3. Open Documents and Settings.
  4. Double-click the folder titled with your username.
  5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
  6. Choose Tools > Folder Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders."
  9. Click OK.
  10. Double-click Local Settings.
  11. Right-click on the Temp folder and choose Delete.
  12. In the confirmation dialog that appears click Yes.
  13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
  14. Restart your computer.
Windows Vista and Windows 7:
  1. Choose Start > Computer
  2. In Computer, open the "C:" drive.
  3. Open the Users folder.
  4. Double-click the folder titled with your username.
  5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
  6. Choose Organize > Folder and Search Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
  9. Click OK.
  10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
  11. Double-click the Local folder to open it.
  12. Right-click on the Temp folder and choose Delete.
  13. In the confirmation dialog that appears click Yes.
  14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
  15. Restart your computer.
2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.

Jul 29, 2010 | Apple iTunes

1 Answer

EVERY TIME I TRY TO UPDATE ITUNES OR UNINSTALL OR REINSTALL I GET THE SAME MESSAGE. IT'S LOOKING A FILE ''WINDOW/SYSTEM32MSIEXEC.'' ALSO ''OLD VERISION OF QUICK TIME CAN NOT BE REMOVED. CONTACT YOUR...


Go to the "Control Panel" of your computer, then "Add/remove programs". Look for quicktime and uninstall it from there. Then reinstall quicktime again.

May 31, 2010 | Apple iPod nano

1 Answer

QuickTime Troubleshoot


I am having a 'problem' installing iTunes v8 - the install seems to go ok until I get to the part of the program which invokes the Quicktime software upload (v7.5).
Although I don't get a 'controlled' Error message, I am advised that
"A newer version of Quicktime is installed on your computer - Quicktime needs to close" a message then appears telling me that iTunes install has failed as "iTunes needs QuickTime" - no **** sherlock!!
Try as I might I am unable to get past this problem - can anyone out there advise me ?

I have uninstalled until I am blue in the face using all teh standard solutions i.e Regedit, MSConfig, removed Temp Files in Docs & Settings etc etc. To my mind there is still part of the system that has nested a piece of Quicktime code that is screwing up the install.

This is doing my head in and I have 2 iPods that requirev v8 that I cannot use!!

Sep 15, 2008 | Apple QuickTime

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