Question about Honda 6370C - Parallel Power Kit For EU3000i

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No power output from a generac c5000 generator

I'm a seasoned veteran with automotive electronics but am afraid I lack the knowledge to effectively troubleshoot a no power problem on my old portable generator. Any tips would be appreciated

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  • StoneCoast Nov 29, 2008

    Engine runs at the proper RPM but no 120vac output on any legs. Breaker isn't tripped.

    Generac C-5000

    Model 09397-0

    Series C5032

    Serial # 1315716

    Techumseh engine

    Model HM100-159252L


  • sawoodmansee Dec 22, 2008

    I have a Generac model 09856-0 that runs fine but has no current output.The brushes appear to be almost new. I checked for burnt wires on the armature, and cleaned the brush rings w/ 400 grit sandpaper. Re-assembled the whole thing no change. Also tried to excite the field w/12v d.c., it didn't help. I did desolder two of the diodes to check them. Hope they were put back in the right direction. I guess what I'm looking for is a step by step troubleshooting guide for portable generators in general. I also have a smaller Honda with a similar problem.

  • Anonymous Mar 16, 2014

    I have a Wacker portable generator G3.7. It has been sitting for 4 years and when I started it up this winter, it will not generate any power. Where may I download a repair manual?

  • Anonymous Mar 17, 2014

    5.5kva generator constantly revving very high even when nothing is plugged in.


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This gen-set may have lost its magnetism, to restore it, get a plug in drill, plug it into the generator, start the gen, pull the trigger on the drill and turn the chuck back and forth as fast as you can a few times, please wear gloves, wait a little and try it again, if it starts to work,, problem solved, maybe, so shut it off and try it again, if it works without the drill being spun, great, if you have to do the drill again to get it going, you have other problems, a Generac I have has a little electronic device that goes out, it was cheap, but I am pulling my hair to remember what it was called,, . when it was out I had to use the drill every time to get it going, not fun!

Posted on Nov 16, 2016

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I have a generac generator 5000 power+5, model 9856-0. I am trying to order carburetor parts for a the briggs & stretton 10 hp engine. I can not read/see the model number on the engine plate. I was wondering if anyone knows the engine model number fro this generator . thanks

Posted on Aug 28, 2009

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Refit the brush pack, check the exite cct resistance throught wiring down through the brushes and back from a connector further up the loom preferrably righ up at the control section.
Gernally this should be under 100 ohms.
Previously I have reduced from 260ohms  to  75Ohms  and this was enough to move the machine from totally dead to working to spec.  Steve

Posted on Feb 11, 2009

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First check the circuit breakers on the control/outlet panel.
Then take the end off the generator and look at the brushes (usually what breaks) and the 2 slip rings they ride on (these get dirty and have to be cleaned off with a bit of emery cloth)
Then look at the voltage regulator (the little board that the brushes plug into)

Let me know if you need more detailed help,

Posted on Dec 03, 2008

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