Question about SimpleTech Signature Mini 250GB External USB 2.0 Hard Drive - White Marshmallow

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My computer won't recognize the drive

I plug the drive with BOTH USB ports into the back of my laptop (I have a Dell Latitude D510 and it makes the noise suggesting that new hardware has been attached, but nothing comes up in My Computer. Does my laptop not have enough power to make this work? The hard drive is brand new I literally just opened it.

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  • Anonymous Nov 24, 2008

    When I plug the device into the computer, the device lights up, but nothing appears under "my computer" and no icon appears on the computer screen to indicate that the device was recognized.

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Check the power for the drive and also try changing the cable.
does the system display that usb device not recognised if it doesnt then the problem is with the wire.

Posted on Nov 08, 2008

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I am trying to do a back-up from my computer but the external hard drive does not appear on "my computer". when the external drive is connected to the external usb drives it makes a noise.


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I have an Iomega GDHDU 2 external HD - 1TB. Just got it today, and when I plug it in it crashes XP (XP - SP2, 1.66GHz, 0.99 GB RAM, Del Inspiron Laptop 1420). I don't get the big blue screen, I get a...


Dell has stated in Dell knowledge base document FA1021802, that a USB device (such as a external hard drives, scanner, printer, etc) may not be detected or function correctly when connected to the USB port of a Dell Latitude or Inspiron PC (it may occur on other models as well).

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