Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Canon mp830 error code 5010

We cannot seem to resolve this error code

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  • Anonymous Dec 06, 2008

    after printing a page, the printer will spit out error code 5010.

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Issue: ERROR LCD: Error code (5xxx through 9xxx) appears on the display
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request

Posted on Nov 23, 2008

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1 Answer

What are the error codes on my printer,5010 & 6100?


The 5010 error indicates a scanner error. The scanner unit cannot detect the home position, or the scanner unit warming-up is not done properly at power-on. On the LCD, "Scanner is not operating correctly." is displayed.
The 6100 error indicates a logic board error. The check sum value is incorrect in the ROM check at hard-power-on.
Fixing these errors is more expensive than replacing the printer. Sorry.
Fixing F

Feb 05, 2015 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I got error code 5010 on my MP830, what does that mean?


The scanner lock switch is maybe locked? check if the slide is on the left. If it is, I would suggest you to send it to repair.

Feb 28, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

What do I do to correct error code 5010


Try unplugging printer, leave for a few minutes then re-power up. Unfortunately, if you have already done all that, it is probable that your Canon printer is in need of servicing by a service professional.
The support page at Canon USA's website, for this error number ( 5010 ) indicates that that is the option to follow.
It further states that you can get support by email (e.g. to ask Canon about this error) by using the form off
http://www.usa.canon.com/consumer/controller?act=SupportMailWSSSAct&fcategoryid=238&modelid=13800#

Read more: http://www.justanswer.com/questions/2udce-cannon-pixma-mp600-error-code-5010-i-have-disconnected-the#ixzz0pPU29mhA

May 30, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

My canon pixma mp830 shows error code 5010. what


The scanner lock switch may be in the locked position. Lift the cover and check the slide switch located on the top front left. If this is not the problem, you will have to have a service center look at the problem.

Dec 19, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanning error on mp 830 - code 5010. What is


Hi, did some research for you and this is what I found:

Dear Customer,


Thank you for your recent enquiry regarding your Canon product.

In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.

If the printer was bought recently you can contact the dealer and check the replacement program.

If you are outside the replacement policy, please find below a list of authorized service centers for your device and some packaging instructions:

The following office peripheral products: A3 and portable printers which are still under warranty, Laser Beam Printers, PC/FC Copiers, Multifunctional Devices and Fax machines benefit from on-site service.

On-site service can be arranged by dialing 0870 400 2080, or by contacting

Canon Ireland Ltd (Fax, Multifunctional and PCFC Copiers)
Arena Road
Sandyford Industrial Estate
Dublin 18

Tel: 01 205 2400
Fax: 01 295 8141
Web: http://www.canon.ie

Sep 24, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

I got an error message 5010 when I was trying to fax, but can't find in the manual I have what 5010 is and how to resolve it. Thanks you!


5010 is a scanner error that you can get if the scanner lock is locked, and also if you put a heavy book on the glass and stop the scanner. Canon only sells the scan assembly as a whole unit around $150.00

Aug 20, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error code 5010


I was having the same problem but now it is solved.
The same trick worked for me, you need to move the switch that you can see after you open the scanner cover on the left side on the UNLOCK position.

Feb 08, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon mp-830 error code 5010


That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

Nov 10, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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