Question about Starbucks Saeco Italia Digital Barista Coffee Machine

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Brand New Incanto, Grinder Doesn't Work

Hi,

We have just unpacked out Saeco Incanto Deluxe S Class and the grinder doesn't work. We filled the water reservoir and loaded beans into the machine, when we attempt to brew the coffee, it makes a "grinding" noise but the beans do not pass through the grinder and hot water is produced instead of coffee. I have a hard time believing that the grinding blades themselves could be missing as the machine is tested with coffee before it is shipped.

Any insight? Thanks for any suggestions you can offer!

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  • jawind Jan 15, 2009

    Hi I have a similar problem with Saeco Incanto Sirus. The grinder grinds for a couple of seconds but then stops. No water is coming out but the machine and is ask for more coffee.

    Seems like the grinder can not grind the beans or that they block someting.

    Any advice?

    Jesper

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  • 515 Answers

Hi,

If you look at the adjustment knob in the bean hopper, make sure it is in the middle i think it will be "8".
Make sure you not get any damp into the grinder.

Try to make 2-3 cup of coffee.

Let me know if i can help you more

Best regards
/Mirran

Posted on Nov 08, 2008

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