We have just unpacked out Saeco Incanto Deluxe S Class and the grinder doesn't work. We filled the water reservoir and loaded beans into the machine, when we attempt to brew the coffee, it makes a "grinding" noise but the beans do not pass through the grinder and hot water is produced instead of coffee. I have a hard time believing that the grinding blades themselves could be missing as the machine is tested with coffee before it is shipped.
Any insight? Thanks for any suggestions you can offer!
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Before starting, find the parts diagram for the Incanto Deluxe (google search: "incanto deluxe" "parts diagram").
To remove the finger guard, first remove the silicon plug (part number 90 in parts diagram) in the center of the grind adjustment knob by poking an unbent paperclip with a small hook along the silicon plug's edge, twisting 90 degrees and pulling the plug out. Next unscrew the phillips head screw (part number 15) way down in the center of the adjustment knob and remove the knob. Then remove the phillips head screw (part number 120) holding the finger guard to the bean hopper.
I'm not sure how to work on the grinder, but from here at least you should be able to get to it. I suspect that simply removing the finger guard may make things a lot better.
Vac out the bean chamber, then remove the 2 or 3 screws and carefully lift the bean hopper off the machine, then continue cleaning the grinder, careful not to lose the gasket around the top of the grinder. When done reassemble and try to brew but do not add beans to hopper as yet. Until you are sure all the plastic pieces are out.
I own a Saeco Incanto Deluxe. It employs the ceramic grinder that has worked flawlessly for 3-4 years. One day it stopped and "Grinder Blocked" appeared. I removed the entire grinder unit, cleaned it thoroughly and calibrated the grinder. This did not fix the problem. After many similar attempts, I found the entire grinder assembly (motor, grinder etc.) online for $149.00. Install of the new assembly took me five minutes and it works perfectly. Please note that the ceramic grinding blades (there are two round ones that must be aligned corrrectly) cost $40 a piece (same site where I found the entire assembly for $149). My suggestion--save yourself the agony and replace the assembly if cleaning and calibration fails.
hi i hope i can help you ? may i please ask you are you over filling? if not open the machine up and go straight to where the water is coming out check for a broken seal if the seal is ok check for any little hair line cracks
Try descaling it manually- by adding the descaler into the tank, letting the machine warm up and then open the water spout to fill one cup at a time. wait 15min. in between. Also clean brew group and grinder.
First step, increase the grinder size. Note: only change grinder setting while the grinder is spinning. If that does not work, look into cleaning your brew group screens. The machine should have came with a key to remove the screen. If your machine as a preground option try making a preground coffee without inserting coffee to see if only water will come out. If water comes out then you know its your grinder. Usually too small of grinder sizes will stop water flow.