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Hi I have a HP desk jet 1220c I had a paper jam managed to get the paper out with great difficulty by removing the back. Initially the green and yellow lights wouldn't go of and the printer wouldn't work now it wont start the green light wont come on the yellow one comes on if you press it but goes off as soon as you let go I have unplugged it from the mains and restarted the computer several times any ideas

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Hi andypay,
you problem is in the Key lock of the back that you have removed ,
try fix it properly and switch the lock key clockwise untill reatched the end mark arrow,
for your knowledge there is a sensor for this back door, the symptom of this is when plug in the printer the LED fashes green and asif the printer turn off and no more until remove it from power intake and replug it.

hope this helpfull.

thanks,

Hamedo

Posted on Nov 08, 2008

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