Question about HP Pavilion zd8000 Notebook

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When typing in password on Primary HD on boot up..skips two spaces at a time

This is an HP dv8000. When my husband boots up and tries to enter his hard drive password, it's entering two spaces at a time (double spacing). We have rebooted, unplugged cables, etc. Can anyone help please?

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  • mzalanwrench Dec 31, 2008

    YES...we were able to resolve by taking the Hibernate/Powersave Mode and shutting it OFF. That we believe was the "cause". We also pulled out the CMOS battery and let it sit out for about 10 minutes. Once we put it back in, that seemed to clear it up. He did have to F1 and reset the clock in the bio set up. It's been working fine ever since. It just goes to Screen Saver now and not the Hibernate/Powersave Mode. Hope this helps...strange as it was...it's working now. Thank you!

  • Steve Allison
    Steve Allison May 11, 2010

    It's a little late to ask, you've probably solved the problem by now but -


    I assume you have tried backspacing over the double spaces?


    If you have solved the darned ting, post back what you found; I haven't heard of this one before but someone else might benefit from your gained knowledge.

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  • HP Master
  • 5,568 Answers

Thanks for answering my request to post your findings back here.
For future reference, there is normally a jumper set close to the CMOS backup battery comprised of three pins. If so equipped, two of the three pins will have a jumper on them with the third empty. Resetting the CMOS memory is accomplished by switching that jumper temporarily to the other two, that would be center pin and the normally free one, this takes the battery out of circuit without physically removing it and shorts the CMOS voltage pin to ground to drain off any existing charge and resetting it.     
Happy New Year for your family!

Posted on Dec 31, 2008

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