Question about Creative Labs Zen V MP3 Player

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Help my creative zen v plus freezes and wouldnt start up.

I deleted a video from my zen v plus and later when i tried to turn it on it showed the creative logo and then froze showing zen v plus.it refused to turn off and so i left it till the battery died.when i then plugged it to my pc it displays blue light,then starts up and freezes on the zen v plus. my pc also dosnt recognize it.i tried reset it. but exactly the same thing happns.pls help meeee! i got it when i travelled on vacation and icant return it.......

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  • myemin Nov 26, 2008

    I had the same thing except deleting video. I didnt delete anything.



    I was listening radio till the batery died. then i tried to charge it. It shows 'CREATIVE' first, then 'ZEN vplus' and freeze showing 'ZEN vplus'. I tried reset, recovery. My computer doesn't recognize it too. Thanks for any help.

  • bhughes333 Nov 28, 2008

    I have the same thing only mine did it without being prompted. Basically i was just turning it on one day the same as i did everyday and it just froze. Seems to be happening to a lot of them, but i would love to be able to use it again because it happens everytime i turn it on now and i cant use it :(

  • meeroeg Jan 22, 2009

    It shows


    1. 'CREATIVE' first,

    2. then 'ZEN vplus' and

    3. freeze showing 'ZENvplus'.

    4. I tried reset,

    5. recovery.

    6. My computer doesn't recognize it too

  • Anonymous Mar 17, 2009

    I just put it in my charger, took it out the morning after. I started it up, and it was rebuilding its library. I put it off and when later wanted to start it up, it just freezes like the people before me described.

  • CRIMINALMIND May 20, 2009

    i was listening to a song then it said low battery and it shut down. So i went to charge it but when it is plugged to my computer it just says 'creative', then 'Zen V Plus' and thats when it freezez.....iv tried everything reseting it too... I even smashed it to the ground but still the same problem......SOMEBODY PLEASE GIVE ME A SOLUTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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**** YOURSELF AND THEN TRY TO TURN IT ON IT ACTUALLY WORKS ... DON'T BELIEVE ME GO DO IT

Posted on May 20, 2009

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I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.

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