Question about HP - HP Photosmart 8250 printer

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HP 8250 Ink cartridges type 02 versus 363

I bought a HP 8250 in Belgium which apparently uses ink cartridges type 363. While in the States I bought an entire set of new ink cartridges for my 8250 not realizing that they were of the type 02.
Needless to say they do not work.
Is there anything I can do so that I can use these 02 cartridges ? Can I reset the chip somehow ?

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  • geirh62a Dec 02, 2008

    I have exacly the same problem

  • Anonymous Jan 18, 2009

    I bought my printer in the US and it works with 02 series but in France in doesn't work with 363. Any idea?

  • Anonymous May 16, 2009

    same problem



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  • 130 Answers

For that you need to call hp technical support. You may have to reprogram a rom chip or replace the main board, or some other parts.800-HP invent
or
800-474-6836

Posted on Nov 22, 2008

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Hi,
As the printer was bought in the US the printer is meant to use the #02 cartridges.

When you decided to replace the empty cartridges with refilled ones…the place you took them to be refilled more than likely decided to replace the little chip with a local flavour, which attempt to mimic original HP cartridges #363 (or what ever the number of those cartridges is where you are now). Hence now they are rejected by your printer.

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Hi,
You are correct those printers & cartridges are designed to work only in their original countries of origin…
For example if you bought the printer in Europe, it uses the #363 cartridges.. If you were to have bought the printer in the US it would use the #02.

You can contact HP and over the phone they can help you turn your printer from a #363 into a #02…ou might need to have a “story” ready ;)

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