Question about HP Photosmart C5280 Printer

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Windows XP Home doesn't recognise HP Photosmart c 5280

After installing printersoftware for the HP Photosmart c 5280 from the CD and from the internet and connecting correctly the USB cable Windows doesn't recognise the C5280 and the printer is listed as unknown hardware.
Several trials and renewed installation by the book do not solve the problem.

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  • burn34 Nov 27, 2008

    Randomly stopped working. when I plug it in it states that the usb device is not recognized and has malfunctioned. When looking into the problem it says that there is no driver for this device.

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Hi!!!

replaced the usb cord

Posted on Nov 08, 2008

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Try to use the HP troubleshooting criteria. They have the best experience working with HP hardware. Go to http://h10025.www1.hp.com/ewfrf/wc/setupCategory?lc=en&dlc=en&cc=us&lang=en&product=3204464
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Hey Follow the link below: its an FAQ on installing the printer and downloading software and drivers. It should be very useful because it will show you it all and link you to the appropriate files.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00965337&lc=en&dlc=en&cc=us&lang=en&product=3204464


If the link does not work Please go to www.HP.com Look for "Support and Troubleshooting" Click that link, and enter "Photosmart C5280 Printer". For Installations instructions click on "Setup and Install" Then click on "Obtaining and Installing the Software and Drivers in Microsoft Windows"

This should get you to the manufacturers support site where you can troubleshoot and find all the correct drivers for your specific printer.

I hope this helps. Please Rate :) Porfavor


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1 Answer

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Do you have windows xp for os ???? If so deinstall your printer on your computer and disconnect your usb connection.

First install the driver by putting your cd in your computer...Some product will tell you when to connect your usb cable to your computer...if not, make sure your driver is correctly install. After, reboot your PC and plug-in your usb cable and power up your printer....

Mar 26, 2008 | Office Equipment & Supplies

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