Question about La Cornue Chateau 120 Dual Fuel (Electric and Gas) Kitchen Range

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Oven on European La Cornue chateau 120

I ordered in 1995 a La Cornue Chateau 120 from France. I live in the British virgin Islands and they built it for propane. For several years I have had a continual problem with the pilot light going out after the oven has been on. I have a large oven, not the small vaulted type and the right side has an electric warming oven. I can turn the oven on and it will stay on for several hours sometimes, but then it shuts down and I when I try to relight it, the pilot is reluctant to light and if it does the oven won't stay lit for very long and I actually can hear it click off/ Several years ago, I replaced the thermocoupler and the thermostat, but the problem continues. La Cornue is the worst company for service and repair, and I have been waiting on the phone for someone to actually answer when you call them, but I get fed up and hang up. The repairment that come and look at it have no idea what is causing the problem. Now they suggest that I replace the pilot light, because they seem to think that it is not a thermostat problem or a thermocoupler problem. Sometimes, when I open the oven door it blows out too. I thought about just replacing the whole of the inside of the oven with another brand ie US, just because I am so fed up with this. HELP

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It could be your air to gas mixture is too lean, and the flame is blowing out. the oven will then turn off, but it is producing a lot of carbon monoxide have to see flame to really tell.

Posted on Jan 31, 2010

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Posted on Jan 02, 2017

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1 Answer

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Shipping to france


Hey yala34,

Unfortunately, orders placed through the Best Buy™ website and stores cannot be shipped internationally at this time. Orders placed within the United States can only be shipped to U.S. addresses, APO/FPO addresses, P.O. Boxes, the U.S. Virgin Islands and Guam, while orders placed within Canada can only be shipped to Canadian addresses.

Please keep in mind that additional restrictions may apply, and you may always refer to the shipping and delivery FAQ's located at www.Bestbuy.com for more information.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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