Question about GE 24 in. GSD6660GSS Built-in Dishwasher

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Smart dispense detergent dispenser

I have a Profile dishwasher with a built in gel detergent reservoir. I have used two different brands of detergent and believe te dispenser is now plugged up. How do I clean the dispenser?

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  • Anonymous Mar 06, 2009

    my dishwasher does the same thing

  • optomum Apr 13, 2009

    I don't think detergent is dispensing from the reservoir in my Profile dishwasher. It hasn't needed re-filled in more than a month, and it just doesn't "smell" like detergent when in use like it used to.

    PDW9700L dishwasher Profile GE

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There are two different types of dishwasher detergent types, bleach based and enzyme based.  The owner's manual states that if the two are ever mixed that the mixture will congeal, clogging the dispenser.
I don't know exactly how to safely remove the detergent that is in there, perhaps a wet/dry vaccuum.  There is likely a service mode for the dishwasher if it has electronic buttons, in the service mode you could activate the pump that dispenses the detergent.  Use caution, the thicker the clog, the harder the pump has to work and it may fail.  Hope this helps.

Posted on Apr 15, 2009

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Soap residue on glasses, dishes & flatware...what can I do..I use Cascade & JetDry


Instructions Things You'll Need:
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The smart soap dispenser on my GE profile dishwasher is not dispensing soap. I filled the smart dispenser several months ago and it does not appear that any of the soap was dispensed. how do i resolve?...


We mistakenly switched liquid detergents and mixed enzyme based and bleach based. They gelled in the dispenser. I took the outer door cover off and could not figure out how to take the white plastic despenser off of the main door without breaking it. I disconected the electrical harness and took the main door off the hinges so I could take it outside, turn it upside down and use the garden hose pressure nozzle to blast the gellout of the white plastic dispenser. I use a piece of plastic coat hanger to poke around inside to break up the gell several times. It all came out in marble size pieces.

Aug 17, 2010 | GE 24 in. Profile PDW9880JSS Built-in...

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How do I purge congealed gel detergent from the Smart Dispense bulk dispenser? I've scooped out all that I can and added water to dilute the remaining, but it doesn't want to empty during cleaning cycles....


Part of the solution is on the GE website: http://www.geappliances.com/search/fast/infobase/10010832.htm

But first you must remove or mash the gelled detergent into very small pieces so it can pass through the pump and outlet. You must clean out most of the gelled detergent down in the door going towards the pump and the outlet at the base of the door. You can disassemble the door, or I used a length of 3/8" soft plastic tubing pushed down into the detergent cavity repeatedly to break up and pull the chunks up to the fill door where I could remove or mash them. You may also need to this between the first run of the procedure and the second. You may need to do the purge filling the dispenser with water (I used hot - 120F) more than the once in the procedure.

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It is probably because your Smart Dispenser is full of water and there may be a clog of some type in the pump. Try purging your Smart Dispenser and see if it fixes the problem!! It fixed ours!!

How to Purge Smart Dispenser

The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent.

Follow these steps carefully to have a successful purge run.

For Top Control Models:
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  2. Press Heated Dry and Down Arrow buttons together for 3 seconds. All LEDs will illuminate.
  3. Press Added Heat and Up Arrow buttons together for 3 seconds. The Anti-bacteria LED will illuminate
  4. Press Start button one time
  5. Select Normal and make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
  6. Press Start button one more time and dishwasher will run a complete cycle without the main motor running. Cycle is complete when the Clean light illuminates. This should take approximately 60 minutes.
  7. Open door and wipe up excess detergent from the door and tub
  8. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.
  9. Remove SmartDispenser cap and fill tank with water and then replace cap.
  10. Repeat Steps 1 through 9 one time.
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Front Mount Controls (same as above except for the changes in the two below steps):

2. Press Heated Dry and Cookware together for 3 seconds. All LEDs illuminate.

3. Press Added Heat and Cookware together for 3 seconds. The Anti-bacterial LED illuminates.

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Use to the diagrams below:

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