I didn't drop the phone nor did it get wet. it's a Samsung E316. I went to make a call and the top of the phone slipped out of place. I snapped it back and the screen went completely blank. I can make calls and receive them but of course can't see the Caller ID or see the numbers I'm punching in. I love this phone and don't want to lose it! Please help!
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did you get your phone wet? same thing used to happen to my samsung prevail when i accidentally dropped it in a bucket full of water, after maybe 3 days of it doing that (showing logo, then black screen) it finally died, i put a brand new and charged battery but it didn't work, my friend who works for sprint, told me smart phones sometimes "burn out" meaning they overheat and eventually give out... I just bought me a new one when he told me that, cause I did use it alot and it did tend to overheat. Check your battery for any leakage, for some reason mine was...
do not turn it on while it's wet. place the phone in a bowl of rice which should **** out all of the moisture after leaving it there for a few hours. wipe off any additional moisture u can as well. then attempt to restart the phone.
Turn off the phone. Put a non-accepted Simcard and turn it on. Type
*#9998*3323#. Press Exit. Choose menu #7. After phone reboots type
*0141# and hit the Call button. Turn off and insert another Simcard.
Turn on. The code is 00000000.
Did you try taking out the battery and letting it dry. Depending on how wet it got, your battery may need to dry out or the phone is damaged. My friend dropped his in the shower, took 2 days for the battery to dry out and it was fine.