Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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FALLEN OFF A TABLE

Hi experts, I have a Western Digital MyBook 500GB and I just drop it on the floor from my coffee table accidently. When I tried plugging in MyBook, MyBook lighted up but it doesn't appear in My Computer. It seems like MyBook cannot be detected by my laptop. Is there a way to...

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Gone with the wind,

Posted on Nov 08, 2008

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I have the same problem with my WD 500 gb. Ii has been working fine everyday, and suddenly it lights, and I can see it searching, but the files will not come up. I get a box on the screen asking me if I...


The disk-drive inside the casing is "dying".
The "table-of-contents" (listing all the files/folders on the drive) cannot be read.

Check the warranty-status of the unit -- if the warranty-period has not expired, then Western Digital will replace the MyBook, at no cost to you.

Sep 30, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

Time machine won't backup reliably. It recognizes the MyBook drive, but after a few days of doing backups, it fails to recognize the drive anymore.


Western Digital hard drive inside is fried, check their website for information, they replace it for free if the drive itself is still in warranty, it might be gave it a shot.

Dec 19, 2009 | Western Digital 500GB MyBook Office...

1 Answer

External hard drive fell off table now ''drive not found''


Hi,

these drives are a bit delicate and do tend to damage easily when dropped. You may just have knocked a cable loose, could have damaged the usb controller board or may have damaged the HDD.

If you're not concerned about warranty, you can slide the shell off of the body of the drive with a little prying around the back edge(around the metal end with all the plugs. It can be put back when you're done but you will likely leave some tool marks on it.

Once you have it open you will see the HDD mounted along the cases length, at one end it has two small cables attached. ensure they are snug, then follow each to it's other end and ensure they are snug, the check the small circuit board running perpendicular to the HDD to ensute the pinned end it securely attached to the larger ciruit board.

Test the drive, if no luck the next step involves buying a new drive enclosure. Go to you local computer store and ask for a 3.5" SATA Hard Drive enclosure. Then finish disassembling the Western Digital, removing the HDD and placing it in the new Enclosure, be careful not to touch the circuit board attached to the bottom of the hard drive.

Once you've installed the HDD in the new enclosure plug it into your computer and power it up. If this works your done, if not the HDD may be finished.

Still if this doesn't work you can send the HDD for recovery to a pro, try Armor-IT Data Recovery in Canada, they have good rates and are listed on FixYa's directory.

Hope this helps FixYa

Chris

May 10, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

I droped my WD external hard disk


if it is under warrnaty you have to replace it..and if not detected u can't recover data...

Feb 12, 2009 | Hard Drives

1 Answer

I droped my WD external hard disk


sounds like maybe you damaged the case itself. Actually all that is is a fancy hard drive external enclosure. If you open it up. And get the hard drive out. You could hook it up to another computer. And then you should be able to get your data. If the hard drive was running when it fell it may have problems. But, if the hard drive was off the drive is probably fine.

Feb 12, 2009 | Western Digital My Book Essential Edition...

2 Answers

I can't open or view my data in Western Digital hard drive


You have to be more specific in order to receive help.
You said: "Last week my hard drive was fallen down on the floor.
Was it in a desktop or laptop & how did it fall on the floor? Did it jump out of the computer or did you drop the computer? What do you consider to be a hard drive?

Nov 23, 2008 | Western Digital External USB 2.0 80 GB...

1 Answer

WDC WD1600 netcenter with 1 TB external WD MyBOOK


just called western digital and the solution is: buy an 500Gb disk, that is the max this machine can take....

Nov 21, 2008 | Western Digital Essential NetCenter...

4 Answers

I just drop my WD external hard disk (Please help)


When you drop your hard drive for more than a few inches, you just have to face the fact that the HD is dead, period. If for some miracle the drive still works, then it's the work of Jesus/Shiva/whatever deity of your choice. I'm sorry I can't offer anything more constructive. See Myth 24 on this page:

http://www.techarp.com/showarticle.aspx?artno=84&pgno=5

Sep 15, 2008 | Western Digital My Book Essential Edition...

1 Answer

Mybook of 500GB has a strange noise in disk


If it's making a clicking, rattling, or "leaking" (like the sound of air whistling out of a balloon) then the drive may be damaged and it's time to contact Western Digital support.

May 21, 2008 | Western Digital 320GB MyBook External USB...

1 Answer

WD MyBook 320 GB Premium - Retrieving Data


You should buy a program called "Partition Table Doctor". I went through the EXACT same thing and it was just a bad partition on my mybook which is the EXACT same as yours is. It cleared up the problem for me. I still have problems with my mybook so i wish that I bought a different hard drive, but oh well.

but try "Partition Table Doctor", it will scan your mybook and fix any partition errors with it.

I was in the same boat as you over a year ago and trust me, "Partition Table Doctor" is a LIFESAVER!

Jan 13, 2008 | Western Digital 320GB MyBook External USB...

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