Every time I print something after the printer is done printing it says that the ink cartridge is stalled and can't print anymore. I have to turn off the printer and turn it back on in order to print anything else. Also sometimes when I'm printing in the middle of printing papers the same messege pops up and when it resumes printing it skips pages.
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Are you sure its exclamation mark?.. This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink).. Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed. If calibration not successfully done, check align print out for which print head is not printed properly, replace it.. Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..
Did you buy a brand new Hp cartridge, or did you buy a third party one or a refill kit? Sometimes after refilling a few times, the cartridge won't work anymore, and some of the 3rd party cartridges are cheaper, but inferior. If it was an Hp one, maybe it is defective?
Hope this helps!
hi my name is pete and hope you are not stressing out to much here how you fix your printer when you change a blank ink carriage and stop printing off test prints you will notice on the back of the inks theres a chip something like what you would find on a visa card now the printer uses these chips to reconise the carriages are there so the ink will work now unplug the printer from the computer and switch off the printer from the mains leave for 10 minutes so it can reset the inks for you after doing so plug the printer back in but dont plug into computer yet let the printer set it self up when ready plug back in to computer open programme you use and find out if the test page is on or got a tick on it if so click it off and then try to print anymore problems let me know
Are these genuine HP ink. If not try using Original ink.
If its already the original ink then check the Exp date of the ink and try cleaning the copper contacts of the ink ( not the nozzles ) of the ink and the printer
All the best
Well I hear time and time again that the non-manufactured ink is cheaper - and people are right since it really is. Unfortunately since the cartridge is a knock off of the original or a refill any number of things can happen including jams, ink leaking, false readings, power issues, and so forth.
I suggest you take out the OEM cartridges and put in real hp cartridges. The hp printers are getting smarter about genuine cartridges and sometimes will not accept which could be what your experiencing. Replace the cartridge with real hp cartridge and try to print something out.
Is there someting stuck in the printer like a pencil or a keychain, something small that would allow paper to pass but also trigger a sensor in the printer as the printer can detect that paper is being passed unevenly.
Question: does it just say that the ink cartridge is stalled or does the cartarige really stall?
Seems like a lot of people are all of a sudden having these problems. I have had this printer for 4 years I think and no problems at all. Phone support says to clean the heads 3 times and then they give up. By the way, there is no tape to remove from authentic ink cartridges for this printer. The cartridge holder pops a hole in the film. You cant pull that cover off, it is popped when inserted.
Check ink cart if it is well placed into the ink cart assy.
Do the cleaning procedure by pressing INK skip the arrow-button down until CLEANING is displayed. Press start mono (blue button). After cleaning cycle you are asked by machine to print a quality test sheet. Do so and follow display instructions.
Do the cleaning procedure a max of three times!
When there still is no BK the printhead either is clogged or dryed out. Sorry, this cant be fixed anymore.