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I have just recently brought an AWA DVD player model number dp644. When I put a disc in nothing comes up oin the tv, & on the dvd display screen it say the word "root". Any ideas on whats wrong?

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Hi,

Initially, would suggest a re-check of the connections. Thereafter a reset by unplugging from the mains for an hour or so. The "ROOT" message is indicative that the system's firmware is on a glitch. If the reset would not be corrective, it may be to your advantage to seek replacment considering just bought and therefore should be under warranty.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 08, 2008

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