Question about HP Office Equipment & Supplies

1 Answer

Printer works fine but when trying scanner,comes up with message'not connected to USB port"

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,447 Answers

Hi-

Try to unplugged the USB cable from the back of your computer and printer then replug it.

Hope this helps

Posted on Nov 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Canon MP480 can print fine but when it comes to scanning it says, "Cannot communicate with scanner. Cable may be disconnected or scanner may be turnd off. Check status. Scanner driver will be...


I had the printer working fine till sometime, and then either a driver upgrade or a OS upgrade over time caused the scanner to stop working. Tried reinstalling the drivers to no avail. However, sticking a usb drive on the printer's usb port, as opposed to using a usb cable by-passes any issues with the drivers or the OS, and just worked great.

Aug 27, 2011 | Canon Pixma MP480 All-In-One InkJet...

1 Answer

I just bought A Kodak esp 3250 series AIO printer. I can print from computer, copy and all that but whenever I try to scan to computer or even preview scan I get a error saying :An error occurred while...


Try a new USB cable. Scanners require bidirectional communication with the computer and thus can fail when printer itself works. (If you use a print server or USB hub, try a direct connection.) Also try changing USB ports.

Another thing to try is to remove the TWAIN driver and reinstall it. This requires the original software CD from Kodak.
1. From your computer desktop, click Start > Run. (In Windows 7, type run in the search box then click on Run.)
2. Type %windir%, then click OK.
3. Double-click twain_32.
4. Right-click Kodak, then select Delete.
5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to D: > printer > scanner.
NOTE: The CD is indicated by D: above. The CD drive may be a different letter on your computer.
6. Double-click aioscannr.msi, then follow the instructions to remove it.
7. Go to D: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
8. Open Home Center Software:
a. Select Scan Documents and Pictures.
b. Scan a document.

Unfortunately, if the error persists, the scanner may need service. Contact Kodak: http://www.kodak.com/go/contact .

I hope this helps.

Cindy Wells

Jan 06, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Scanner does not work when requested from HP Director


Make sure the cable is plugged all the way in to the printer it gets loose for some reason and have had this problem my self many times. I replaced the US plug and mine went away but test the cable first.you can go to WWW.hp.com and support and read the Trouble bullitins for this printer and you will find a white paper or TSB on this.

Sep 28, 2009 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Error message "Can not find camera.Please connect Omnivision SuperCam!" on my Vista laptop. Scanner works fine on my friend's XP desktop. Have tried all steps outlined in manual (several tim


On my Vista desktop it worked directly, but I had the same error message on my Vista laptop when the scanner was connected through an USB hub. Perhaps the power is not sufficient?
Then i plugged the connector directly into the laptop usb port 2.0, and the driver was automatically installed and works fine!

May 10, 2009 | Office Equipment & Supplies

2 Answers

USB NOT CONNECTED ERROR WHEN IT IS CONNECTED


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

May 05, 2009 | HP Photosmart C4250 Multifunction Photo...

1 Answer

My HP Laser jet 3055 has worked fine for a long time but now when I press "scan to" an error message pops up on the printer/scanner "not set up on pc". Nothing has changed and the...


Have you plugged in your printer into a different USB port on the computer? If so, return the USB cable to the original USB port it was in before. If not, try another USB port on the pc and have the driver disk handy because it might act like you have never had the printer plugged into the PC before.

Good luck

Nov 10, 2008 | HP Office Equipment & Supplies

1 Answer

Cannot communicate with scanner message


Try an get a USB 2.0 printer cable. Some of the Canon scanners will not communicate quick enough without one.

Nov 03, 2008 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

All in One Scanner/Printer problems


Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

May 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

14 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98796 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...