Question about CP Technologies 1 Bay USB 2.0 External Drive Case

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Cp-ue-308 usb 2.0 external case

I just purchase one of the above items and I am not able to see the hard drive under windows explorer although my computer recognizes it under device manager. How do I get it so I can see it in windows explorer? The installation disk that came with is kind of useless because my computer instantly recognizes the device and doesn't ask for a disk. Please help.

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it should show under My Computer.
Click on the start icon at the bottom left of screen, and on the right of that panel you should find My Computer. Click on that and Windows Explorer will open showing the disks and and folders available to you (at the top level). It should be there, maybe only shown as 'USB Device' or something like that, without the words 'KingWin'. If it's not there, you need to try some more involved steps. Please report if you still encounter problems
(what is your computer and O/S ?)

Aug 24, 2014 | Kingwin DM-2535U 2.5? / 3.5? SATA Single...

1 Answer

Need manual for me-350v4

I NEED ONE AS WELL...This is the first computer item I have purchased without a manual. I can not even find a download for the manual. HELP!!!!!!!!!!!!!!!!!!!!!.

Feb 07, 2013 | BYTECC ME-350V4-ISA SATA or IDE to USB 2.0...

1 Answer

Windows 7 NexStar CX USB 2.0 3.5 inch SATA drive when connecting, windows 7 can't recognize the USB drive and shows a message "unknown device". The blue light of the the hard drive...

This is the usual reason:
USB port has 4 pins (connectors). The two at the ends supply 5 Volts to the hard drive (or any other appliance you connect. I don't think there's a problem with those two because you can see the power light on the hard drive.
The middle is for data transfer. If one gets damaged, although the device gets power, the OS cannot recognize the device.
Try changing the USB cable you are using. Connectors in the wire are damaged more easily than those in the device.

Jul 09, 2011 | Vantec NexStar-3 External 3.5inch...

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Hi , i have a 500gb hardrive i bought a few months ago, full of family memorys and although it powers up the computer has stopped or failed to regonise the hard drive , pleaser can you help .im desperate

Replace the cable you are currently using with your printer cable and see if it is the cable if that is not the case I would open the case, and check your connections on the hard drive, there is a chance it might have come loose.

Jun 23, 2011 | Genica 2.5 USB 2.0/eSATA Aluminum External...

1 Answer

Windows 7 NexStar drivers and installation needed

No device-drivers are needed. Just connect this USB device, and Windows will recognize it. If there is a "one-touch-backup" button, it won't work, but you can still use drag-and-drop to copy files from your internal disk-drive to this external disk-drive.

Jan 01, 2010 | Vantec NexStar-3 External 3.5inch...

1 Answer


1. Download this tool:

2. Format

(Before removing USB flash drive click on the Safely Remove
Hardware icon and then click on USB flash drive you want to remove)

Feb 01, 2009 | Microsoft (UE-MS350BK) (USEUKW350UBK)...

1 Answer

Nexstar External drive

If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

Oct 04, 2007 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

Cannot access the drive

did you use anti spyware also?! or try another anti virus!

Mar 29, 2007 | Argosy 1 Bay HD-360U (DSARGHD360U2) USB...

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