a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I had a Epson printer that would not print or even allow me to use the scanner because the colored ink was out. Even though I had full black ink, it still would not let me print until i replaced the colored ink.
Ink level counter (program) didn't read actually ink at ink tank. Brand new cartridge ink level counter 100% (full), and ink 100% (about 10 ml). After may printing, ink will dry out, and ink level counter reach zero (ink out). Printer will not allow print anymore, even have refilled, because ink level read "ink out". For canon type, you just to release ink level counter, and counter just stop, but printer will allow to print. Press stop/reset button for about 30 second.
When you print, in the printing window, click properties, then click advanced. Most times you can select to print using black cartridge only. Unfortunately you will need to replace to get the printer working. If you need further assistance let me know. Thank you, Lee
To print without color ink go to START>control panel>PRINTERS & OTHER HARDWARES>PRINTERS & FAXES>Right click to your printer>PROPERTIES>MAINTAINANCE>INK CARTRIDGE SETTING>then select BLACK ONLY. I think it fix your problem.
i have an mp170 all in one and when you fill the cartriges they dont show up as full cannon put a chip in the cartridge to con people into buying new ones try siting the cartridges in warm water for a few hours then blot the cartridge with tisue paper if it dont blot out the ink the cartride is finnished and you need a new one .To align the cartridge you flick through the menu on the printer not pc screen look for alignment page print this off then you have to pick the dark boxes on the sheet shade the bit next to it and put on your scan bed and click ok it should scan the sheet and reset the alignment
epson printers won't really print if one cartridge is not detected or detected as empty. the only option that i can suggest to you is that, buy a continous ink kit at any ink refilling station in your place. i highly recommend that dont leave a cartridge empty with ink cause it might clog your printhead. using a continous ink system's cartridge is auto reset, whenever the printer says that the cartridge is empty, it will automatically resets itself. ink refill kit comes with 100+ml of ink per color i think. and it is much cheaper using original epson ink.
I had same problem it wont print with just black even by using the settings.You can trick it into thinking the color cartridge are full by taking out the color cartridge and taping over the clear part of the cartridge were you can see the level of ink.Thats how the machine knows weather or not the ink is full by looking through the glass by either light or some other way and if its blocked it thinks its full.