Question about HP Pavilion Slimline S3123W Desktop PC - REFURBISHED

2 Answers

CD drive door won't open.

For some reason my CD drive door will not open when I push the button. So I can't put any disks in my computer. I've tried everything I can but nothing is working. Help me please.
Thanks

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  • jason May 11, 2010

    have you tried a screw driver! (Just kidding! )

    but can you open the computer to get inside to the power plug for the cd drive to see if it is maybe getting a bad connection in the plug?

    Also does the light come on the cd drive when you restart the computer?

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There is a very small hole near the push button of your drive, put a pin into it and press it along with the push button

Posted on Nov 08, 2008

  • Robert Kirby Nov 23, 2010

    My HP had the same problem...I solved it with the paper clip in the hole method ...when the tray opened I inserted a blank CD-R and left ir there...now the eject button works fine as long as there is a blank CD left in the tray at all times.

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1) There might be a program running in the background that is preventing access to the drive.

I have a CD-Rewriteable that uses such a program to "packet write". The small program by default loads at startup. If a Rewriteable CD is in the drive, that program must be running to eject the disc in some cases.

Many if not all CD-ROMs have automatically executing programs that run when you first insert the disc. If your CD has one of these, the program might not be running correctly on your machine and so the drive isn't accessible.

Does it happen with all of your CD's? If so, you might work around it by deselecting "autorun" in the control panel, system, device manager, CD-ROMs, and then restarting.

You can find out which program might be running in the background by typing "ctrl-alt-del" (once!) while in windows, and looking at each entry in the list carefully, and close one at a time to determine the problem, leave "explorer" alone though. If you figure it out, remove it from the StartUp menu in Start, Programs, or even uninstall it from the control panel.

If none of these are it, then you might have a bad drive, you could try a known good drive in your machine or your drive in another machine to tell. 2) if the paperclip doesn't work
Open your CD ROM casing find the circular motor (the circle shape location right in the middle of the CD ROM) press down that motor and you will find your tray is ejected.

Posted on Nov 13, 2008

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