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The Kenwood TK-3312e is a EU version of that handheld If you truly have that model# 3312e and not a TK-2312e.
Then you don't have VHF here the specs for the posted model# you gave.
Frequency Range: 400-470 MHz
5 Watt RF Output
128 Channels/128 Zones
Built-In Voice Scrambler
QT, DQT, DTMF and 5-Tone Signalling
FleetSync Digital Signalling, PTT ID and SelCall
It sounds like you have CTCSS squelch activated and that the manual quelch control is fully open. Try adjusting the manual squelch. My quess is that the "BUSY" indication drops, and you will then be able to scan, etc.
Don't despair, there is a solution to this sticky problem, it will cost a little more, try the Lithium Ion version battery, these can be purchased online at ebay for a much more reasonable price than in some stores.
The make of your radio is the VERTEX Standard, is that correct?
If so, you'll have no problems finding your batteries under Electronics section on ebay.
What you need is at the VERY least is a Ni-Cd battery pack with 600mA/hr rating. We have an HH-300, with a configuration of 4AAx2.
Interstate Batteries has the BEST price I could find, although when we bought the HH-300, I sent it to SiTex for a new battery AND a tune-up which cost around $100. Here's the link to the Interstate battery website. <a href="http://www.interstatebatteries.com/cs_eStore/Products/RT/PID-NIC0068(Other+Products).aspx?dsNavigation=Ntk%7eSearchGroup%7cSitex+HH%2f-250%7c3%7c%2cNy%7eTrue%2cNtpc%7eDisabled%2cNs%7eproduct+Type%7c101%7c1%7c&Title=9.6V+800mAh+NiCd">http://www.interstatebatteries.com/cs_eStore/Products/RT/PID-NIC0068(Other+Products).aspx?dsNavigation=Ntk%7eSearchGroup%7cSitex+HH%2f-250%7c3%7c%2cNy%7eTrue%2cNtpc%7eDisabled%2cNs%7eproduct+Type%7c101%7c1%7c&Title=9.6V+800mAh+NiCd</a>
Hope this helps.
(EDIT) Do NOT forget that these radios are wired center pin negative! (Don't ask how I found this out...)
I think the whip antenna is for mobile,I suggest to get an aerial antenna even an omni type and of course the impedance is 50 ohms and try this antenna a cushcruft the model s ringo ranger 2, it is tunable antenna,I already test it from 2001 up to present,its working fine...