Question about Maytag Neptune MAH5500B Front Load Washer

3 Answers

I can't unlock the door

The door is locked and won't open and the door lock icon isn't even lit up when the door is locked. The letters keep blinking the letters "FL" on the timer screen after about a minute after I try to start or pause the wash cycle? What do I do?

Posted by on

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 878 Answers
Re: I can't unlock the door

Fencer, you probably have a bad door lock switch. There was a technical bullitin out by Maytag regarding this (TS740). The deal is that the plunger of the switch is depressed but the contacts don't close. The machine control board senses the door is not locked and won't send the signal to unlock it. You can try to put the machine in the service mode by pressing delicates and heavy soils together for 3 seconds. Advance to the board output tests by then pressing rinse. After that press the max extract key to lock the door and the xtra rinse key to unlock the door. See if it works for you. You may want to call Maytag and inquire about the service bullitin, maybe you can get it covered. There is a manual door release in the dispenser section. The pull tab should be toward the front. You may have to remove the screws and remove the dispensor to get at it. back.

Posted on Oct 20, 2006

Re: I can't unlock the door


Posted on Jun 22, 2007

Re: I can't unlock the door

Screws had to be removed to manually release door.

Posted on Feb 26, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

4 Answers

The lid lock light won't stop blinking.

Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered.
Lid is not closed completely due to interference.
Check for lock interference with lock striker.
Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding.
Main control detects open lid switch when attempting to lock.
Main control cannot determine if lid lock is in a locked state.

Perform the following checks if the washer does not lock (or unlock).
1. Perform the Lid Lock test under Manual Test Mode on page 9. The following steps assume that this step was unsuccessful.
2. Check lid lock mechanism for obstruction or binding. Repair as necessary.

Oct 20, 2012 | Whirlpool LSB6200KQ Top Load Washer

1 Answer

Lid Locks- Fills for 2 seconds and stops

see this causes and fix it. God bless you
Door or Lid Latch Assembly If the washer lid won't lock the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer door won't lock the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Main Control Board If the washer door won't unlock the problem might be the main control board. This is not common. Normally the problem is with the lock mechanism.

Oct 11, 2012 | Maytag Bravos MTW6600T Top Load Washer

1 Answer

WFW94HEXW door won't unlock and Door Lock isn't lit

if you machine is warranty you must call to the whirlpool, and get the assistance via online chat. However you must wait about 180 seconds since you did the command STOP, and stop the motor, fi the water level is higher must be drain before the latch door unlock.
2) if do not obey press and hold END OF CYCLE, wait about 10seconds
3) reset the machine unplugged from wall by 45 minutes, and then plug again, and turn on and unlock the door

God bless you

Jun 21, 2012 | Washing Machines

1 Answer

I have a Frigidaire front loading washer LTF 2140FS2 that will not start. I press the Start button door locks, press again the Wash Cycle light comes on. Then after a few seconds all the cycle lights...

Press and HOLD the Start/Pause and Cancel buttons simultaneously. As long as the buttons are held, the failure code will appear in the display as an E followed by two numbers, a number and a letter or two letters, please post back with the error code for further assistance.

Sep 25, 2011 | Frigidaire Washing Machines

1 Answer


DU is door unlock error - A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

Solutions -
  • Door Lock Mechanism broken.
  • Check Door Lock/Switch Assembly for foreign objects
  • Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure
  • May 19, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Door lock

    Switch off. Try some WD40 on the machine lock (not on door) and open & close door many times, to ease out the lock.

    Jan 28, 2009 | Hotpoint WMA54 Front Load Washer

    4 Answers

    Error on Westinghouse mastermind 708 front loader washing machine

    This happend to me once, and it was in relation to a blocked intake filter.

    - Check that the intake houses are not cloged and the small filter under neath is clean (Use an old tooth brash)
    - Also check the opening on the front bottom left of the machine. (Open with a flat head screw driver)
    . My one had coins in it. Note: drain with the small pipe into a backet so when you open it you don't have watter everywere.

    Oct 21, 2008 | Washing Machines

    Not finding what you are looking for?
    Maytag Neptune MAH5500B Front Load Washer Logo

    1,653 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Maytag Washing Machines Experts

    Richard Roth
    Richard Roth

    Level 3 Expert

    9472 Answers

    Al Clark

    Level 2 Expert

    290 Answers

    Todd Marr
    Todd Marr

    Level 2 Expert

    77 Answers

    Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides