Question about Maytag Neptune MAH5500B Front Load Washer

3 Answers

I can't unlock the door

The door is locked and won't open and the door lock icon isn't even lit up when the door is locked. The letters keep blinking the letters "FL" on the timer screen after about a minute after I try to start or pause the wash cycle? What do I do?

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  • Justin Pasternak Oct 21, 2006

    Thanks for your help, Catriver I got the door unlocked and the washing machine is working fine again. Thank you

  • Anonymous Dec 06, 2007

    I have the same problem. I did theh door unlock steps but no dice. I had to remove the screws and pull the tab. So now what? Should everything work now? Do I need to call Maytag?

  • dr bonz Dec 06, 2007

    I went through the sequence to unlock the door with the buttons and it didn't work. I took off the screws to pull the tab and got the door opened. Now when I go to run the machine I hit the cycle I want and hit start. The machine clicks (as usual) and the door lock light comes on for about 2 seconds then it clicks again and the lock light goes out. The machine doesn't start the cycle after this. I also saw a PF error code once when I was trying to start the machine.

    Any ideas?

    Thanks so much for you help!

  • sbadal Dec 09, 2007

    I have the same problem (FL message and door won't unlock). Service mode procedure did not unlock the door. I removed dispenser, but don't see anything for manul door release. Where is it?Please advise. Thank you

  • kshephe18 Aug 08, 2008

    same exact prob. door latched, light not on and door won't open. no luck so far with the listed solutions and i can't find the manual release.



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Fencer, you probably have a bad door lock switch. There was a technical bullitin out by Maytag regarding this (TS740). The deal is that the plunger of the switch is depressed but the contacts don't close. The machine control board senses the door is not locked and won't send the signal to unlock it. You can try to put the machine in the service mode by pressing delicates and heavy soils together for 3 seconds. Advance to the board output tests by then pressing rinse. After that press the max extract key to lock the door and the xtra rinse key to unlock the door. See if it works for you. You may want to call Maytag and inquire about the service bullitin, maybe you can get it covered. There is a manual door release in the dispenser section. The pull tab should be toward the front. You may have to remove the screws and remove the dispensor to get at it. back.

Posted on Oct 20, 2006



Posted on Jun 22, 2007


Screws had to be removed to manually release door.

Posted on Feb 26, 2007

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