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Bought a nx2 external harddrive case and can't turn it on. Looks like I need a power plug. Do I take it apart and remove my harddrive and take back to circuit city or can I have one mailed to me.

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Hi-

What's the memory capacity of the ext hard drive? did you check in the box if there is a power adapter for it. check and call circuit city ask then for the accesorries that you should get with it.

Hope this helps

Posted on Nov 08, 2008

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My acer chromebook AC710 SCREEN IS CRAZY CANT SEE ANYTHING BUT COLORS AN LINES WHAT TO DO?


The reason your monitor is in screensaver mode, (Read your other problem too), is there is no video signal coming to it.

No Signal

This is because the Netbook isn't sending one.

It isn't sending one because apparently you have graphics problems. Problems with graphics hardware.

So no, there is no Sync, or settings to change on the monitor.

(It is Not a video/graphics card. Your laptop uses Integrated Graphics. Intel HD 3000 Graphics )

However the point is moot now. Netbook is being sent in.

Point now is getting the info off the Harddrive, before some geek looses it.
(I'm a computer geek too, so that was no slam)

Remove the Harddrive. Then install it in an external enclosure.

You've seen an external enclosure, if you have seen an external harddrive.
You can buy just that 'outside case', too.

The external enclosure has a USB cable going to it.
The USB cable goes inside the enclosure, and connects to a small circuit board, with an interface on it.

The harddrive plugs into the interface.

The external enclosure comes apart VERY easily. Manufacturers make it easy to open the external enclosure, and install the Harddrive.

Usually a 2 piece case. One screw to open. Remove cover, plug Harddrive in, replace cover.
Plug USB cable into a USB port, on a working computer.

This is one example that will work with your Harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

[Harddrives are measured across their width.
A laptop harddrive is 2.5 inches across in Width. 2-1/2 inches.
A desktop harddrive is 3.5 inches across in Width.

Three technology styles of Harddrive, are presently being used;
1) IDE (PATA),

http://en.wikipedia.org/wiki/Parallel_ATA

2) SATA,

http://en.wikipedia.org/wiki/Serial_ATA

These two types of Harddrives use mechanical parts. For example a Spindle, Spindle Motor, and Platters,

http://computer.howstuffworks.com/hard-disk.htm

3) SSD,

http://en.wikipedia.org/wiki/SSD

No mechanical parts. Just electronic components. (Solid State)

Your laptop uses a 2.5 SATA harddrive ]

Going on..................

I haven't had any direct dealings with this laptop. Or the Aspire V5-171 version.
I see no Service Manual listed.

Searching the internet for Harddrive replacement info though, I ran into that there is a large panel on the Bottom of the Netbook; which has a single Philips head screw in the middle.

Remove the screw, remove the large panel.
This is supposed to be in the User's Guide, but cannot seem to download it right now to see.

It will be in replace the Memory. Ram Memory.

The Harddrive should sit in a compartment area all it's own.
The Harddrive itself will be in a sheet metal Caddy. Harddrive Caddy.
Remove a screw, or screws; to remove Harddrive, and Harddrive Caddy.

Once screw/s are removed, L@@K at the Harddrive.
There should be a piece of 'silk strap', to pull on.

Keeping Harddrive flat, and down in Netbook, pull on the strap; and pull the Harddrive across towards the OUTSIDE of the Netbook.

You are unplugging it.

You DO NOT want to lift straight up on the strap, as you will bend contact pins.
Once the Harddrive is slid over, then lift at an angle; and remove.
Lift up on the Back of the Harddrive.
This is the opposite side of the one that plugs in.

Open the external enclosure case, slide the harddrive in; then close the external enclosure case. (Referring to Tigerdirect example. Other external enclosures will be different)

Plug the USB cable into any working computer's open USB port.
Look in My Computer/Computer. (WinXP/WinVista - Win 7)
The external harddrive will be shown.
DOUBLE-click on the drive letter it is next to.

Have problems with that post back in a Comment.

Your Netbook, is supposed to be just an ACER Aspire V5-171 series of Notebook PC; with a Chrome logo on it.

For additional questions please post in a Comment.

Regards,
joecoolvette

Mar 05, 2013 | Acer Computers & Internet

2 Answers

Lacie External Drive won't turn on (blue Light doesn't go on)


Inside the LaCie D2 250GB (300770) external harddrive's case, is a 250GB IDE (PATA) harddrive that is 3.5 inches across in width.

A desktop computer sized harddrive. (May be a Western Digital WD25000JB)

The harddrive plugs into a small circuit board, (Bridge board), and the circuit board has a USB port on it.

Using this Western Digital Passport for an example,

http://www.xbitlabs.com/misc/picture/?src=/images/storage/wd-passport-250gb/p3.jpg&1=1

Scroll down to the second photo, and left-click on it. The case of the external harddrive is shown open.
Inside is a 2.5 inch laptop sized harddrive.
An aluminum tape strip covers the small circuit board, attached at the back of the harddrive.

The second photo down on this page, shows you the small interface circuit board, that the harddrive plugs into, with the aluminum tape removed.

http://www.xbitlabs.com/articles/storage/display/wd-passport-250gb_2.html

(Another design has wires coming from the small circuit board, to an interface the harddrive plugs into )

It is this small circuit board that goes bad in a LaCie. QUITE common.

Solution?

Simple.
1) Obtain a 3.5 inch IDE external enclosure
2) Remove the 3.5 IDE harddrive from the LaCie's case.
3) Install the harddrive out of the LaCie into the external 3.5 IDE enclosure.

An example of a 3.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

For additional questions please post in a Comment.
Regards,
joecoolvette

Jul 19, 2012 | LaCie (300770) 250 GB Hard Drive

3 Answers

Hard drive clicks, fails to read but powers up. Approx 100GB of music files held and needs recovering. Laptop initially picks up drive on connecting to USB port but then drops out due to read failure.Drive...


Inside that plastic external case of the Hitachi XL 1000 external harddrive, is a regular desktop computer sized harddrive.

It is a SATA type of harddrive.
It is 3.5 inches across in Width. (3 and a half inches)
1 TB in size.

Looks similar to this example,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=5589521&CatId=2459

On the back end of the Harddrive is where it's power cable, and data cable are attached.

Inside the case of the Hitachi also is a small circuit board. (PCB or Printed Circuit Board)
The SATA harddrive is connected to this small circuit board.

The small circuit board, or Interface PCB , is attached directly to the Harddrive.
Or cables (Wires) are used to connect it to the Harddrive.
The Interface PCB is connected to the computer, via the USB cable that is attached to the Interface PCB.

It is this small circuit board that usually goes bad.
(Unless the external harddrive was on, and dropped. Then the problem is the Harddrive)

There are two solutions;

One, buy an 3.5 SATA external enclosure, and use the Harddrive as an external harddrive again.

Two, install it as a Slave drive in a desktop computer, and retrieve all your information. Burn to disk/s, or flashdrive/s.

When using a SATA harddrive as a Slave drive, there are NO jumper pins to mess with.
DO NOT change any jumpers on the back of a SATA harddrive.
(These are for the factory)

This is an example of a 3.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

There are no guides to open a Hitachi XL 1000's case, to my knowledge.
It isn't something the manufacturer wants stated.

However opening the external enclosure (Case) isn't that tough. It falls under the same as this model,

http://www.youtube.com/watch?v=hQ_vjyvK28A

Here we see at 3:00 through 5:00, that the Harddrive is attached directly to the Interface PCB.
Just remove the Harddrive from the chassis, and unplug it from the Interface PCB.

For additional questions please post in a Comment.

Regards,
joecoolvette

Oct 02, 2011 | Hitachi 1TB External USB 2.0 Hard Drive

1 Answer

About 2 months ago I bought a samsung s2 portable 1Tb. It has worked fine until yesterday. It slipped down from where it was laying (while plugged in and running) and was hanging the 20 cm usb-cabel. Now I...


Hanging by the 20cm USB cable?

The cable could be stretched, and wires broken inside.
The cable to small circuit board, inside the case, could have broken solder joints.
The circuit board inside the Samsung's case could be broken.

Inside that small outer case of the Samsung portable is a laptop size Harddrive.
The harddrive measures 2.5 inches across in width.

(6.4cm. In comparison a desktop size harddrive is 3.5 inches across in width, or 8.9cm)

The harddrive is a SATA unit also.

This is a general example of a 2.5 SATA harddrive,

http://www.newegg.com/Product/Product.aspx?Item=N82E16822148591


Inside the outer case (External Enclosure) is also a small circuit board (PCB)
The harddrive plugs into the small circuit board, and the circuit board has a USB cable attached to it.

(Or there is a small cable from circuit board to harddrive. Then a USB cable to the circuit board)


I would suggest removing the 2.5 SATA harddrive, and install it into an economical external enclosure.

Example of a 2.5 SATA External Enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

Basic guidance in removing the Harddrive from a Samsung S2 Portable,

1) It looks as though the outside front is a thick cover like a label. It may be that you peel back the corners, and there will be a screw in each corner.

(For example; Where it states Samsung. Go to the right corner. Does this cover-like material peel back? Is there a screw underneath? Remove it.
Go to the opposite corner. Now above to the left and right corners)

The unit looks to come apart in two halves.

Might just be held together by sticky tape.

Here are some videos performing opening the external enclosure, (Case) of other external portable harddrives,

1) http://www.youtube.com/watch?v=dMzRYCZXVEs&feature=results_video&playnext=1&list=PLC129A4F797CCC09E

2) http://www.youtube.com/watch?v=Y2vUMO2mGLE&feature=related

There are other related videos. In general most are not very professional, but get the job done.

For additional questions please post in a Comment.

Regards,
joecoolvette

Sep 18, 2011 | Samsung S2 Portable HX MU010EA 1 TB...

1 Answer

Can not get computer to recognize hard drive any more?


You could try using another USB port on your computer. Perhaps that USB port you have the IOmega external harddrive plugged into is bad.

More than likely not, though.

The problem is usually inside the IOmega's case. (External enclosure)

Inside that IOmega external harddrive's case is a regular harddrive as used in a desktop, or laptop computer.
To explain;

Harddrives are physically rated in width, as well as type, and size.
A laptop harddrive is 2.5 inches across in width. (2 and a half inches)
A desktop harddrive is 3.5 inches.

The larger desktop harddrives are usually used in external harddrives that are 500GB, and larger.
(Not always the case when it comes to the 500GB size)

Harddrives have two technologies, or types.
IDE (PATA) or SATA.

You didn't state the Model Number so I can't even hazard a guess at this point.

The harddrive inside the case plugs into an Interface.
The Interface may be separate, and connected via a cable to a small circuit board, or the Interface may be soldered directly to the small circuit board.

It is this Interface, and circuit board which go bad.
The solution is to remove the harddrive inside, purchase an inexpensive external enclosure, and install the harddrive into it.

The external enclosure has a USB cable just like the IOmega external harddrive did.

As stated the harddrive inside is just a normal harddrive. Made by a harddrive manufacturer.
Could be a Western Digital, or Seagate, or Hitachi, or Maxtor, or Fujitsu, or IBM, just to name a few.
(Seagate bought out Maxtor)

On the harddrive will be a decal with it's specifications.
You will also be able to physically measure the width.

This external hookup will support harddrives that are 2.5, or 3.5 inches in width, (And 5.25), plus will support both IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7220658&CatId=3770

This external enclosure is for a desktop sized harddrive, 3.5 inches, and will support either IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1951866&CatId=2780

This external enclosure example is for laptop sized harddrives, 2.5 inches, and will support either IDE, (PATA), or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7041055&CatId=2783

Just one example of how to disassemble an IOmega Select Portable harddrive,

http://www.youtube.com/watch?v=NvUvz5Qb4vw

Other styles are listed in the Suggestions column down on the right.
Not a good source for information on disassembling an IOmega external harddrive, but there is very little info available.

(It isn't that tough for any external harddrive enclosure. The screws are usually hidden under labels, and the case pops apart in two halves. Just a little different design here, and there)

For additional questions please post in a Comment.
Regards,
joecoolvette

Jun 14, 2011 | Iomega Computers & Internet

1 Answer

My acer netbook 532h will not power on. just before problem the power on button stayed on and nothing happened; battery was pulled to turn unit off. unit has a blue light under the light bulb icon turn...


Two things to try first before we go further with the diagnosis:
1. Try to power up the netbook with the external hard drive disconnected & see if it will work.
2. Try powering up the netbook from the AC adapter only with the battery removed.

Nov 28, 2010 | Acer Computers & Internet

1 Answer

My hd with power but cannot detect by pc due to fall in the floor while using it. lots of important data and pics


Is this problem for an IOmega Prestige 500GB external harddrive?

While I wait for you to post in a Comment,

1) Inside that external harddrive's case, is a Harddrive just like what is used in a laptop computer.
The harddrive's case measures 2.5 inches across in width. (2 and a half inches)

The harddrive is a SATA harddrive. (Serial ATA)

At one end of the harddrive is a series of connector pins. These pins plug into a female connector, or receptacle.
The receptacle is called an Interface.

http://www.allpinouts.org/index.php/Serial_ATA_%28SATA,_Serial_Advanced_Technology_Attachment%29

The Interface will have connections for Data, (Information), and Power. (Socket holes that match the pins on the SATA harddrive)

In the link above the data, and power connections for the Iomega external harddrive, will probably be a combined unit. As shown in the 8th illustration down, in the above link.

The Interface can be soldered directly to a circuit board, (PCB, or Printed Circuit Board), or will be attached to the circuit board through wires.

Usually it is the circuit board that is the problem. Components burn out, or circuit traces on the circuit board are burned apart.
(Think of a circuit trace as being a very flat, thin copper wire)

There may be a situation where the harddrive itself has come loose from the Interface. Doesn't have to be very loose to make a bad connection, resulting in the external harddrive will not work.

My proposed solution:

Open the external harddrive's external enclosure, (Case), and see if you can see any readily apparent visual signs as stated above.

No visual signs that show you that you can just plug the Interface onto the harddrive, making a tight connection?
Or plug the harddrive into the Interface, if the Interface is soldered to the circuit board?
Or no obvious signs of blackened spots on the circuit traces?

It could be that one, or more I.C.'s are bad, and are not readily visible.
(I.C. = Integrated Circuit)

Weigh buying a used Iomega Prestige 500GB USB 2.0 harddrive, and use it's circuit board, and external enclosure, against what a professional recovery service will want to recover your data.
Not trying to be trite. Am asking you to weigh the costs.

One place that came up in a search just now, that is supposed to have used Iomega Prestige 500GB USB 2.0 external harddrives,

http://www.amazon.com/gp/offer-listing/B001D7REIK/ref=dp_olp_used?ie=UTF8&condition=used


How to open the external enclosure:

Remove the external harddrive from the stand. Remove labels for access to screws. The screws will probably be Torx screws. A star shaped recess in the screw head,

http://en.wikipedia.org/wiki/Torx

May be Philips head screws, but I'm betting on Torx. (Probably metric Torx also)
You should be able to find a cheap set of Torx screwdrivers at an auto parts store. Perhaps just the bits to use in a 1/4 inch nutdriver.

Once the screws are removed the internal parts slide out of one end, or the case comes apart in two halves, and the ends come off.
(Internal parts being the harddrive, and circuit board)

Not a very professional,approach, just for an added source of opening an external harddrive's case,

http://www.youtube.com/watch?v=hQ_vjyvK28A

Nov 01, 2010 | Iomega Prestige 500 GB USB 20 Hard Drive

2 Answers

I have an IOMEGA 60 GB HDD probably from 2003. Power supply input is 5V / 1A. I mistakenly plugged in 16V / 4.5A from IBM PC power Adapter. Any suggestions how I can extract data or which parts to...


Just take the drive out and put it into a new enclosure would be your cheapest option to keep it portable

I label all my PSU's with a dymo label maker to try avoid the situation you just had (fingers crossed)

Or you could insert the drive into a computer that has a suitable interface eg. SATA or IDE

May 07, 2010 | Iomega HDD External Desktop (32660) 80 GB...

1 Answer

I have left my hard drive off for 12 hours as adviced, but on turning it on again the problem is still the same. The drive is trying to boot up over and over again.


My solution will be multipart, and lengthy. So if you're a coffee drinker, I suggest you make yourself a fresh pot

Reasoning? I'm going to explain a little bit about the hardware makeup of an external harddrive, and multiple solutions that in the hopes of one of them, may cure your problem.
I'm trying to arm you with as much information as I can, so you can use deductive reasoning, and take the best approach for You.

General symptoms that affect an external harddrive,

1.Bad USB cable. Although it is unlikely, USB cables can go bad.

2.Power supply.
To solve this problem, you need another power supply just like the one you have, for a test. ( Not exactly laying around. I have a work around for that, which I will detail later)

3.Controller failed.
Inside that external enclosure, (The metal, or plastic box of the external harddrive), is an ordinary harddrive such as used in a desktop, or laptop computer.

Yours has a Desktop size harddrive in it. (They measure 3 and a half inches across in width. 3.5"
Laptop HD's measure 2.5")

Harddrives are IDE, or SATA. All harddrives have been going to SATA for quite some time.
Yours is a SATA harddrive.

Inside the external case is an Interface, connected on a Controller Board.

Harddrives use metal round pins that are built on the harddrive itself. These in turn plug into an Interface, or also can be referred to as a Socket.

With an external harddrive, the harddrive itself may plug right into the Interface, (Socket. The metal pins of the harddrive plug into the Interface socket holes), or the Interface plugs onto the harddrive, and cables lead from it to a small PCB in the external harddrive enclosure. (Case)

The metal pins transfer data (Information) back and forth. (Signal pins)
Power for the harddrive is also transmuted through these pins.
Just like plugging in a lamp to a receptacle.

The Controller Board is a PCB. Printed Circuit Board.
This is connected to the bottom of the harddrive. It controls the mechanism inside the harddrive.

This is a link to Howstuffworks>Computer Channel>
Computer Hardware>Hard Drives and Disks>How Harddrives Work,

http://computer.howstuffworks.com/hard-disk.htm

When you arrive at Page 5 you'll see the Controller Board. (Their term is Electronics Board)
The Controller Board can be safely removed from the harddrive, and not ruin the harddrive.

You cannot open a harddrive case itself, where the Platters and Arms reside, Unless you have the proper environment.
('Clean Room'. A 99.9% dust free room that would make NASA jealous! This type of room is where a typical harddrive is assembled)

If you use an ESD wrist s-trap and connect it to a good ground source, plus work on a table, you can safely remove, and replace the Controller Board. (No magnetism Anywhere near! NO speakers!)
An average ESD (Electro Static Discharge) wrist s-trap is about $6.

This link shows the connector pins I have been referring to,

http://en.wikipedia.org/wiki/File:Hdd.jpg

(You can click on the photo to enlarge it)

At the bottom of the photo is the back of the harddrive. All the way to the right are 4 pins. These are not recommended to be used on a SATA harddrive, but are for power to the drive.

All the way to the left, is a connection which has 15 pins for the Power connector, and to the right of it are 7 pins for the Data connector.
(It's in the upside down U shaped opening. There is a rectangular wide opening all the way to the left, then a narrow rectangular opening, then the upside down U shaped opening)

4.Harddrive failure. The mechanism inside the harddrive itself has failed. These are mechanical components, as you can see in the Howstuffworks link. Average lifespan for a harddrive is 5 years. Depends on how much it's used.

Solutions:

A.If the harddrive is still under warranty, you can see if the manufacturer will replace it. HOWEVER, they do not guarantee anything that is stored on it. You will get another harddrive minus your information.

B.You can take it to a Data Recovery Specialist. Average price is $50 per hour on up. Average time is minimum 1 hour, and usually takes 3.
I could be mistaken, do research for your area.

C.
1.You could start with using another USB cable, and see if this is the problem.

No?
2.Then it's on to the power supply. This solution cures 2 possible problems. I didn't mention, that sometimes the small PCB board in the external case also goes bad. Most of the time, according to hits on the internet, this is a major problem with a LaCie external hardrive.

The small Printed Circuit Board inside their external harddrive case, (Enclosure), goes bad.

Solution is to buy an external enclosure for a 3.5" SATA harddrive. Take the harddrive out of the LaCie external enclosure, and install it in this one.

Check computer hardware websites on the internet. (Examples of two are Tigerdirect, and Newegg) Look for Harddrive Enclosure. Then 3.5, then SATA.
Average price for a decent one is $20.

3.If this doesn't cure it it may be the Printed Circuit Board on the bottom of the harddrive. If your data warrants saving, then you may want to buy the SAME style of harddrive, borrow it's PCB, and get your information off of your old harddrive. More cost I grant you, but cheaper than a Recovery Specialist. You aren't buying another LaCie external harddrive, you are buying just the saqme SATA harddrive used inside.

Past this, the harddrive mechanism itself has quit. Only a very competent, reliable, Recovery Specialist can recover your data, if possible.

Nov 01, 2009 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

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