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Rca series m42 not working - Audio Players & Recorders

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  • Anonymous Nov 29, 2008

    Let's face it, these players are JUNK. I got mine for $50 @ Wal-mart during their after Thanxgiving sale. Took it home, charged it, put music on it, etc -- and it won't turn on. When I plug it in and it auto-boots I can see my albums -- even play them -- but darned if it will return to the Menu screen.

    The button doesn't work. Period. I paid a lot less for 8gb than a lot of people here and I still feel ripped off.

    Great job, RCA. :(

  • Anonymous Dec 01, 2008

    i can play songs just fine but it wont convert movies and i cant open all the options like device manager

  • kellen crowder Dec 29, 2008

    i get to play music but cant see wut the song is called and it dont load up right is all i see is the time bar at the bottom

  • kateandmama Dec 31, 2008

    My M42 stopped working and just shows the booting screen when I turn it on. Then it flashes that a key is locked, it is shutting down, and turns itself off.

    Has anyone been refunded their $$ by RCA? (Walmart has a crappy return policy, surprise surprise!)

  • javan124 Dec 31, 2008

    i can't get movies on mine


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I just bout an rac player m42 series and it worked at first the it stoped showin the song list and everything but still plays how do i fix that if there is a way

Posted on Dec 29, 2008

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I want to organize my songs in folders instead of by artist or do I do that?

With the User Interface on the M42, that is not an available option. The player essentially finds all music on the player and puts each track's metadata (info about each track) into a database. As a result, you can only organize your songs by the available options of the database (e.g., Artist, Albums, Titles, Genres, etc.).

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Select and it "should" delete all music

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Plug it into the computer
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Not sure what to do about the "not turning on" part, but I have a solution to my problem which was the same as a few other people.

I called 800-878-5779 option #5 (which is their customer service phone number that apparently doesn't appear in any of the materials that were in my package, or in any convenient place on their website).

I have a M4208RD-B which was stuck on "initilizing" and not being recognized by my computer.
According to the customer service folks, I needed a firmware update which seems only to be available through a magical email that they sent to me. The email also contains instructions on how to upload the firmware through a series of timed button pushes.

Here are the instructions included in my email:

M42- Initializing problem or not powering on:
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The firmware that they sent me in the email was v, which is not listed under the Opal 4208 on the website. It is under the 4204 player on the website.
As you can see in the above email that they sent to me, I got the firmware update for the 4204. I would think that the update on the website is the same as the one that they sent me in the email, but I'm not 100% sure. To be 100% you could just call the 800 number and get your own email.

Hope this helps.

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