Question about Whirlpool Cabrio WTW6600SBT Top Load Washer

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Necklace fell into soap dispenser

I have the Whirlpool Cabrio WTW6700TW1 Top Load Washer. When reaching in to get some towels out, my necklace got caught in the soap dispenser and broke and fell in, all the way to the bottom. Is there a way I can open up the machine and get it out without having to call for service? I tried to pry up the rim around the top of the washer, but I am afraid I might break it. Not sure if clips just need to pop out. Please help. Thanks!

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  • RWBKitten Nov 10, 2008

    Only my machine is a Kenmore Elite Oasis HE and stuff fell out of pocket into washer and went through the basket. Now thw machine just buzzes won't drain or anything else.

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  • Contributor
  • 16 Answers

You have to unclog your drain pump

Posted on Nov 23, 2008

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1 Answer

I think my necklace fell thru the holes of my Kenmore 70 series washing machine. How can I check if it is under the drum.


The link to the video will show how to gain access to the inside of the washing machine. I did not create the video.

Follow the safety guidelines in this video and those that came with your machine. This may well be a two-person project, especially if the machine is installed in tight quarters.

  • Take your time.
  • Be safe.
  • Use the proper tools.
  • Do not get frustrated and break any of the parts, after all, you want the machine to function again after you find your necklace.

Take pictures of screws, brackets, covers, etc. before you remove them to make reassembly easier.

You may be able to see your necklace and remove it without disassembling the washer as fully as described in this video. To be prepared for that have the following on hand:
  1. flashlight
  2. GrabEasy Grabber and Retriever PF0401 The Home Depot
    (I have a similar tool and use it frequently)


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You can buy a new pump from partsclinic.com The following link is for the part and a video on how to replace it

http://www.repairclinic.com/PartDetail/Drain-Pump/W10217134/1472275?modelNumber=WTW6700TW1

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Did I ruin the Whirlpool Cabrio washer if Iput the soap directly on the clothes rather than the soap dispenser. I did this one time and am worried I may have ruined the machine


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I have a necklace chain stuck between the washplate and the basket, how do i remove the washplate?


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My cabrio wtw6700tw1 does no rinse so the water not drain out of the basin


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

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Necklace caught under the agitator


In the center of the sgitator, there is a bolt.
Sometimes there is a plug to remove by prying out.
Remove this bolt.... or just loosen it, and the necklace will come free.
See item 2 in the expanded view on the left side.

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Thank you for using FixYa - A FixYa rating is appreciated!!

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Necklace wrapped around bottom of agitator


1. Pry off protective cap with knife or small screw driver.
2. Remove agitator bolt
3. Lift off agitator
4. Retrieve Necklace

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Regards;
reg501
The FixYa team

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just in the soap dispenser as soon as it starts filling.

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It is possible that the dispenser is leaking. It is typically the left front dispenser, you may notice a puddle on the left side. ???

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