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If the 6310 has been in service for awhile, the printhead runner dries out. Try liberally spraying the printhead runners with WD-40. With the power off, slide the carriage to the left and spray the runners in the parking area.
Please check the Page selecton check the page setup click on file -click on pagesetup Press Ctrl+P Check the layout settings Check print priver if print privew is ok then its software issue Check the printer drivers
This model takes an extremely long time to shut down. I have had mine on for 2 years. because it takes way too long to start up and shut down. Still works fine.
If you really really want to power this unit down. Purchase a strip plug with power buttons for Monitor, CPU, Printer and Device 1 and 2. Shut down the PC normally then hit the Printer button on the strip plug. Viola printer off no worries.
STEPS FOR INSTALLING THE HP OFFICEJET 6310 PRINTER WITHOUT CD-Rom STEP 1: In your computer window click the Start button and select the option Devices and Printers.
STEP 2: A new menu Devices and Printers appear on the screen. Then click the option Add a printer. STEP 3: After clicking the Add a Printer option two options appears on the screen. Add a local printer Add a network & wireless or Bluetooth printer. Select the option that suits to your printer STEP 4: If your printer is not a wireless then select the Add a local printer and select the option Use an existing port then click next. STEP 5: Scroll down to select the HP in the manufacturer section. STEP 6: Select your Hp printer model in the printer section then click next. STEP 7: If your model number is not present then click the windows update it will automatically add your printer model. Note: You must need internet connection to update the printer model to your computer. STEP 8: Then click next and finish.
STEPS FOR INSTALLING THE HP OFFICEJET 6310 PRINTER FOR WIRELESS CONNECTION: STEP 1: In your computer window click the Start button and select the option Devices and Printers. STEP 2: A new menu Devices and Printers appear on the screen. Then click the option Add a printer. STEP 3: After clicking the Add a Printer option two options appears on the screen. Add a local printer Add a network & wireless or Bluetooth printer. Select the option that suits to your printer STEP 4: Select the option Add a network, wireless or Bluetooth printer and click your printer name and address. STEP 5: After the HP officejet 6310 printer installation of your wireless printer next step is to add your printer name and click next. STEP 6: Set default printer as your HP Officejet 6310 printer and select the option print a test page. STEP 7: A new popup window appears on the screen, then close it and finish.
you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.
I don't have a 6310 but I do have 4 printers one of which is a 5610. I never bothered w/ a reset switch because I would just turn the printer off, then unplug everying for 2min. Then I would reconnect everything back. If it doesn't work, I suggest you uninstall the software and reinstall it again. Let me know if this helps.