Question about Samsung BIXOLON® SRP-770II Thermal Label Printer

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I have a samsung bixolon printer for my pos system

I'm having a problem printing out orders to the kitchen, I was not having trouble all night with the printer and all of a sudden orders will not print out for me. I was hoping you had a solution to this problem, I have two printers, one is on my counter and the other in the kitchen, the one in the kitchen is giving me the problem and the one on the counter is fine.

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  • ssambong May 11, 2010

    I can not believe you use SRP-770II label printer in the kitchen. Is it correct model number? Then what is the interface for kitchen printer?

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Hi,

to narrow down the issue of the printer which is not working fine in the kitchen. have you treid place it on the counter and does it work fine? if it does. it might be a bad connection in the kicthen that course the issue.

Do provide more information if you still encounter the same issue at the counter.

Hope this help:)

SamsuTEch

Posted on Apr 17, 2010

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