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Water will not drain from Centrex washing machine

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Check out for any blockage in the draining unit.

Posted on Nov 08, 2008

  • mmechanics Nov 08, 2008

    This often is a drain hose that is too low or a drain hose that has been pushed too far down inside the stand pipe....the water is actually siphoning out of the washer. Do not "seal" the drain hose to the house plumbing pipe, this will also allow the water to be siphoned out.


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If your washer won't drain, check these:
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. 

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.

  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Posted on Nov 08, 2008


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I have a centrex CTW45270A washing machine and the water doesnt cut off

Before you call anyone I would check the drain hose and make sure that it isn't pushed too far down. Reason being is that if the end of the drain line is lower than the pump of the machine then you'll have a siphon effect and the machine will constantly drain and fill.

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Hi just read your posting.Are you in Australia?If you are I can help you.Please reply with additional information and I am sure I can help you.Pump could also be jammed or blocked.Did you remove the pump and check for objects?Looking forward to your reply.

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I have a CENTREX CTW60560A. Its blocked and not draining after a mat was washed in it that shed a lot of pile. I am in Traralgon. Where can I find someone to fix it? I havetried a few companies who say...

Hi from retired Englishman in SW France,
Strongly suggest you find and clean/clear the filter which is probably blocked by the ex-pile!

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
Here are my complete, general pre-typed guidance notes for checking filters and motors ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.


It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
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It could be that the cold inlet valve is faulty.. Your machine will rinse with cold water only and if the inlet is faulty then it won't fill for the rinse cycle. This also means that the wash cycle, if set on 'warm' is only getting hot water. Set the wash temp to cold and see if the machine will fill. If not, the cold inlet valve is the problem. You'll need to replace the inlet valve which may be a double unit with two hose connections Best to call a tech..Good luck Nomess (Please take a moment to rate this answer)

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