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My computer wont read disks it was able to a few days ago and i went to go put in a disk that needs to get installed before i can use a camera. I have tried others disks and it wont read any of them. Anything i can do to try or do to try and fix it?

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You need to first check if the disk is being detected by Computer--

click start---computer ---check if the disk that u insert is visible there or not.
And also chk in device manager---by right click on computer--properties---device manager(vista)--look for cd/dvd drive.
right click on my computer---properties---hardware----device manager(xp))--look for cd/dvd drive.

If not visible in device manager then u have to open up ur computer and reseat the cd/dvd drive cables...

If its visble in device manager--then right click on the option under cd/dvd drive----properties----check for the error code.
If error code 19 , 31 , 32 , or 39 is displayed inside Device Status.

Then click start -- run -- and -- type regedit -- click ok . the registry editor appears.

In windows XP -- click file -- EXPORT-- TYPE A FILENAME THAT IS EASY FOR YOU TO REMEMBER AND CLICK SAVE.

A COPY OF THE REGISTORY HAS SAVED FOR BACKUP PURPOSE.
CLICK THE PLUS SIGN (+) NEXT TO THE FOLLOWING ITEMS IN THE LIST :

In Vista click:

HKEY_LOCAL_MACHINE
SYSTEM
CURRENTCONTROLSET (OR THE CURRENT CONTROL SET WITH LOWEST NUMBER IF THAT IS ALL THAT IS LISTED)
CONTRO
CLASS
SELECT 4D36E965-E325-11CE-BFC1-08002BE10318
SELECT THE UPPER FILTER IN THE RIGHT WINDOW AND PRESS THE DELETE KEY
CONFIRM THE DELETION BY CLICKING YES
SELECT THE LOWER FILTERS IN THE RIGHT WINDOW AND PRESS THE DELETE KEY
CONFIRM THE DELETION BY CLICKING YES
DELETE ALL OTHER UPPER FILTER AND LOWER FILTER VALUES WITHIN THE 4D36E965-E325-11CE-BFC1-08002BE10318 KEY
CLOSE THE REGISTRY EDITOR AND RESTART THE COMPUTER ...
This should resolve the issue...
Let me the the error code and msg in device manager window.....

Thank you ....

Posted on Nov 08, 2008

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