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My HP Solutions Center says that I have a file missing so I can't use HP Solutions Center: The file is C:\tmp\src\CDA\setup\document viewer.msi missing. How do I get it back? Thanks

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I think You should reistall the solution center so that the missing file will get replaced.

Posted on Nov 08, 2008

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Tray App msi repair


When you get the error for missing trayapp.Download full feature software and drivers from hp.com. After extracting the downloaded file. Go to your my document's folder. Click tools, go to folder options and make sure to enable "show hidden folders". On the missing trayapp error message, click browse, go to my computer, go to disk drive C:, go to user and document settings, open the folder that has your login name, look for application data > local > temp > open a folder named 7z345 or any folder that has 7z for a file name.. open setup > open trayapp > then click trayapp.msi and click open.. a long process but that should solve your missing trayapp problem.. if you need help, i suggest you call hp

Dec 28, 2013 | Acer Aspire 5735 Notebook

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Setup has detected that the file 'C:\DOCUME~1\Jennifer\LOCALS~1\Temp\VSD335.tmp\SQL Server Compact Edition\SSCERuntime-ENU.msi' has changed since it was initially published.


Hi Remove you Temp file and installation again, now you did not get this error.

How to Remove Temp file
1) Go to Run and Type %temp% and press enter
2) Temp window will open select all and press the delete

Thanks

May 24, 2012 | NEAT Receipts Mobile Scanner

1 Answer

APPLICATION HPSU -0004 MISSING FROM LIBRARY


Basically, the HPSU-0004 Error states that one or more DLLs (libraries) needed for the Update utility to run are missing.

The libraries were deleted, or pointers to irrelevant libraries were left in the Registry.

2 Possible Solutions:

The EASY solution:

1. Remove all of your HP (Hewlett Packard) Printer software from your computer and do a fresh install from the CD that came with your printer.



The Hard Solution (only do this if the easy one doesn't work):

1. Download a current version of the FULL drivers+applications (single HUGE file) for your printer;

2. Start running the file downloaded in the previous step, until it offers the option to install the software (other options might be there, such as "read the Readme file");

3. Do NOT click on "Install", but rather simply exit the Installer (cancel, exit, ...) - the reason for step 2. above was to just have the downloaded file extract in an orderly manner all the files that it (and YOU) would use for its (and YOUR) further processings;

4. Locate on on your drive the installation folder created in step 2., and -- under it - the folder "setup\hpupdate" (the whole thing should be located somewhere under the TMP or TEMP folder - just run a Search/Find for it, using your search engine of choice);

5. IF (and only if) you have located the HPUPDATE folder in the previous step (you will, normally), continue:

6. Under Windows Control Panel, start the "Add/Remove Programs" applet, and -- in the list of applications it presents -- look for "HP Update";

7. Remove the HP Update application as you would any other application (the uninstall process might end with some errors for files not found - this is normal in this case, as we already know that some files are either missing, or mistakenly pointed at, as stated earlier in this text);

8. Now go to the setup\hpupdate folder located in step 5. above, and run (double-click on) the only *.msi fie found within it (this will reinstall the version downloaded of the HP Update utility);

9. When Installation (previous step) is completed, run the newly installed HP-Update utility, to find further updates both for itself (you might not have had the most recent version) and for any other HP application that might reside on your drives.

10. This completes the process

Good Luck!

May 17, 2012 | HP Pavilion a705w PC Desktop

1 Answer

I downloaded an .iso file and when I clixk on it I get need c:\hp\tmp\src\sc_copy_206\copy.msi


did you mount the ISO to your hard drive. and if u need something from the .msi file, just change .msi to .txt please vote for me helping you!

May 10, 2011 | Sonic RecordNow! Deluxe 7.3

1 Answer

When ever i scan my document it is showing an error of scan.msi file is missing


Scan.msi is a standard file for almost all HP scanners and All-In-One machines, this is a common problem. You will need to completely uninstall your scanner then reinstall it, this should replace the missing file.

Mar 25, 2010 | HP Office Equipment & Supplies

1 Answer

When opening hp photosmart premier 6.5 message comes up document viewer msi,the feature you are trying to open is on a network that is unavailable.


What that means is that when you try to run the program, HP Photosmart, that program, in order to do what you ask, must install a "Feature", or something "It" needs, now the place or location & File, it is looking for it, on a network location, maybe, somewhere, on the internet, well it cannot "Find" the place nor the File. That file is called Document Viewer.msi, this is an Installable program, so if you download and install it will NOT have to look for it. I include a download link for you. Down load and install by double clicking the .msi file. software.informer.com/getfree-documentviewer.msi-7.0-hp-download
Also look here HP explanation. http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1261587385981+28353475&threadId=1086024

Mar 02, 2010 | HP Pavilion dv4000 Notebook

1 Answer

Hp Printer CD ROM Problem


Unfortunately, this is a frustrating and widely reported issue. Apparantly the HP software is not compatible with Office.
If you have reinstalled the document viewer.msi file from your cd repeated times and you keep getting popups indicating its failure, you will need to uninstall the document viewer.
Here are the instrucitons, courtesy of Jasdev Singh:
">> If you have installed any all-in-one printer driver software then put the disc in
else follow Step 2:

Step 1:
>> Put the printer disc in and goto Setup folder and search for Document viewer folder.
You will find two files under that. Double click on DocumentViewer.msi and install that. if you right click you will get repair also.

Step 2:
>> if you dont have any disc then goto Control panel and select Add/Remove Program.
>> Remove DocumentViewer entry. "

If you can't uninstall from Add/Remove programs or don't find an entry for the document viewer there, go to this link and download the Windows Installer Clean Up utility Download, Install, and Run this application...
"
>> I am sure you can select DocumentViewer now and hit Remove button.

This will clear DocumentViewer from you computer."

Please also refer to this KB article for additional information about clearing your temp files, etc.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!



Apr 16, 2009 | HP Photosmart C5180 All-In-One InkJet...

4 Answers

Document viewer msi


This problem is easy to solve. Just insert the installation CD that came with your HP printer into your computer when prompted to insert a CD. The file will be downloaded automatically.

Jan 17, 2008 | HP Pavilion dv4000 Notebook

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