Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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My saeco vienna machine grinder is not working at all,Any sugestions

Everything else seams to be working properly the machine goes through all the steps just doesent grind at all the motor doesen't seem to work

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  • 223 Answers

Looks like you would need to have your machine serviced.

www.Saeco-usa.com for a Service Center list or

www.CeriniCoffee.com for Service near New York.

Posted on Nov 25, 2008

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Posted on Jan 02, 2017

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My Saeco Magic Deluxe machine just stopped grinding. Everything else seems to be working just fine. I'm assuming it's mechanical and something simply broke but want to ask first and if something broke...


Does it sound like it is trying to grind or is it silent? Listen carefully after pressing the coffee button. If it is silent then the motor has most likely died or the thermal fuse on the motor has blown due to motor overload and overheating.
If you can hear a faint humming, then the grinder may just be blocked (or the dosing chamber located between grinder and brew unit (above brew unit) may be blocked). First try backing off the grind to the coarsest setting. Even if you can't hear the motor, it is worth backing off the grind anyway (easy to do) as you may be lucky. To clear doser, remove brew unit and look up. You shold see a curved trap door like thing that you can swing up to release or poke out stuck ground coffee.
If the machine instantly makes that 'tuka tuka' sound after hitting the coffee button (like it does when it is dumping the coffee after grinding) then the flap or micro switch in the dosing chamber is stuck. Move the dose (grind quantity) adjustment lever back and forth a few times.
If these suggestions don't help then take it to an authorised or expert repairer.

Dec 11, 2010 | Saeco Magic De Luxe Espresso Machine

1 Answer

Grinder doesnt grind beans although the motor works and the burr spins. I have cleaned it per the instructions and reassembled . Everything seems to fit together properly, but the beans don't seem to be...


I would suspect a log in the outlet shute where it goes into the grinds hopper. Clean it out and then turn the hopper to the coarsest setting to clean it out all together. Coarse grinds are a very good cleaner.

Oct 03, 2010 | Solis Maestro Electric Burr Grinder

1 Answer

Coffee not brewing after grinding


After grinding did you hear the brew group goes up and pump start? If you hear the pump start and stopped, itis blockage in the brewunit metal screen. Just needs cleaning.
If you don't hear the pump starting, the problem is with the faulty micro switch inside the gearbox , that is behind the plate of brewunit.(service center job)

Apr 14, 2010 | Saeco Odea Giro Plus Coffee Maker

2 Answers

Not draining..agitator making a grinding type of


The bad news is with the combination of not draining and the grinding it is undoubtedly the drain pump. The good news is they are not difficult to replace. Let me know if you need any info on replacing it yourself and I'll try to give you the steps needed.
Hope this helped.

Sep 14, 2009 | Washing Machines

2 Answers

Everything works-no spin-motor sounds like it won't engage


Sounds like the clutch is malfunctioning. Not an easy DIY job -- probably need a service call.

May 31, 2009 | Roper RAX4232KQ Top Load Washer

1 Answer

Loud grinding noise when paper is feeding through machine


Mine was indeed a gear problem. Took off the top cover and poked around. Found two areas that may have caused the grinding.
1. The lower roller shaft had slid to the left out of it's groove. By removing the handset cradle (3 release tabs are accessed underneath the toner hatch.) I could loosen the "gear box" (a black contraption with all the gears inside) and then snug the bottom roller into proper position.
2. I removed the "gear box" to look around. Don't know if I dislodged one of the gears while doing so, but noticed one was dislodged ;-)
This required opening up the gear box by removing 2 screws and lifting off the motor. Then i could get at a gear that had come loose from a claw sort of piece. Note: the teeth of the loose gear needed to be on the motor side when sliding it back into the claw thingy. It seems to use a metal clip for friction control and perhaps proper spacing.

I noticed "some" wearing of gears, but doubt this is an issue. This machine has been used VERY hard for years and now, just by re-aligning things, it works once again.

My googling barely found any mention of troubleshooting this machine, so I shudder to think what finding parts would be like.




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Starts good, loses steam


Your machine either needs a new motor or belt. How long has it been since you have taken it in for servicing? Sergers are work horses. They get better as they age, so take it in for servicing.

Apr 05, 2008 | Baby Lock Eclipse Serger

1 Answer

My Saeco won't grind the beans


There's moisture in the grinder & it's clogged - just dismantle the grinder & clean it, then ensure you don't splash water into the bean hopper when you fill the water tank.

Mar 29, 2008 | Saeco Magic De Luxe Espresso Machine

1 Answer

Admiral Washer AAV7000AWW everything works -goes through cyclebut will not drain


You,ve done a good job the first time the pump fail MikieM. You can do it again. We sometimes forget to empty our pocket. Some small metal things could have gotten into the pump...could be other hard foreign object. Good luck.

Dec 21, 2007 | Admiral AW22 Top Load Washer

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