Question about BenQ DW1640 DVD RW Dual Layer Burner

2 Answers

Error Hi there i am new to computers, need some help. When i insert a dvd i get the following error."Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer". Tx for your assistance P

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers
Re: error

The issue is with expired codecs of your player. This is a software level issue. ***download the codec from*** ***this should solve your issue***

Posted on Dec 05, 2006

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers
Re: error

If it's mpeg2 decoder thats needed, as far as i know you have to purchase this, unless you have a retail copy of 'Nero6' or similair which has it built in. But also make sure you have the latest version of Media Player10.

Posted on Oct 19, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I fitted a new DVD Writer on my computer (XP Pro) and when I put a disc in the rom, a Microsoft error message poped up 'Windows Media Player cannot play the DVd because a compatible DVD decoder is not...

That's going to be a software error. Basically just letting you know that it has no idea how to play the file. Might need to upgrade to the latest Media Playerif you're trying to actually play a movie, or just disable autoplay to get rid of the message entirely

Jul 25, 2011 | Samsung SH-S222A DVD-RAM Burner

1 Answer

Hi, I have Windows 7 on my MSi L1350 laptop. Whenever I try to play a DVD on my RockSoul DVD Multi Recorder (RW) on Windows Media Player, I get the following error message: "Windows Media Player...

click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area or

hope this helps

Apr 04, 2011 | Toshiba ROCKSOUL ED100 USB slim external...

3 Answers

I CAN NOT RUN DVDS ON IT this is what it says Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer. I asked for this dvd drive because i want...

Hello ,
This is your old DVD ROM ,it the problem of your firmware.To read new DVD, needs updated software which is install in new DVD rw .Or if you played some DVD which can not read now,just roll back the driver or install vlc media player.

Hope it will help you.

Dec 26, 2010 | Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo...

1 Answer

My NEC doesn't read DVD's, DVD-RW and CD read good. Please help! Firmware 1.07 Windows XP

I assume that you are talking about movie DVD's; you need a 3rd party program that can play DVD's, or you need to install the proper codec's to play DVD's; because of fear of "monopoly" lawsuits, Windows Media Player in XP does not natively support DVD playback. You can either look for and install the necessary codec's, or you can download and install VLC player (among others) that have the necessary functionality built in. Try this link:

It is from, and is tested to be malware free. Load the DVD in your drive, open "My Computer", right click the DVD drive, choose "Open With" and select VLC player.

Feb 11, 2010 | NEC ND-3550A DVD RW Dual Layer Burner

1 Answer

Dvd -rom cannot detect video

Does you DVD player read DVD+RW? If you do and still doesn't work, make sure you have an mpeg-2 decoder loaded up in your computer.

Jul 04, 2008 | Sony CD & DVD Burners

1 Answer

DvD Player on PC

try and install decoder from updates of windows media player,and search for windows xp decoder ,and update ur windows

Mar 15, 2008 | CD & DVD Burners

1 Answer

Decoder missing, can't play dvd

Your DVD drive should have included a dvd playing software, such as WinDVD or PowerDVD. If it didn't, you may need to purchase one of these or install the Elecard DVD Codec for free. This link may work:

Feb 18, 2008 | Samsung SM-352F CD-RW/DVD-ROM (Combo)...

2 Answers

Its actually a hitachi-lg dvd writable/cd rw drive gsa h21n

you need to install either some 3rd party software i.e. powerdvd or go to this page and download the dvd decoder for media player

Sep 25, 2007 | Hitachi LG GSA-4120 DVD+-RW/RAM 12x Burner...

1 Answer

Reads all but DVD-Help PLEASE

When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks? If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD. If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD. Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.

Jan 01, 2007 | LG GCC 4320B CD-RW/DVD-ROM Burner

Not finding what you are looking for?
BenQ DW1640 DVD RW Dual Layer Burner Logo

256 people viewed this question

Ask a Question

Usually answered in minutes!

Top BenQ CD & DVD Burners Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Gareth Cockram
Gareth Cockram

Level 3 Expert

657 Answers

Davor Krstevski
Davor Krstevski

Level 2 Expert

83 Answers

Are you a BenQ CD and DVD Burner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides