Question about RCA M4204 MP3 Player

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RCA Opal M4204 Stuck on Initialize!!!!!

I have had the M4204 for about 2 months was working fine it has 893 songs on it and for some reason it just stopped working. It froze up and is now STUCK ON INITIALIZING I can't get it to charge the computer doesn't even recognize the player. I see that many people are having the same issue does anyone have the solution yet? RCA sold out and now Audiovox has taken over. The new customer service dept. SUCKS you can't get in touch with anyone (bankers hours) and when you do finally get a live person they don't know **** about the products. They gave me a link to go to and down load some different software when you click on it you find out the link no longer exists. I tried telling them that through a email. The response I got topped the cake " well why won't it let you?" Well, if I knew the fricken answer why would I call those idiots!! Any help would be appreciated!

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  • donzbop Nov 09, 2008

    i have had it for less than one day.same deal

  • jennofwood Nov 11, 2008

    I have the same problem. I let it charge.Push the menu button and it stuck on intailinzing. The only way to turn it off is to let the battery run down.

    It is a same becuae I really do like the player.

    Jenny

  • Anonymous Nov 12, 2008

    i have the same problem its a good looking player i wish they would have more facts on it

  • miss misti Nov 16, 2008

    SAME HERE THE COMPUTER DOESNT RECONIZE IT.

  • fatlover Nov 17, 2008

    me too

  • Madison_acte Nov 21, 2008

    charged it and now it won't go past the initialize screen any help?

  • Anonymous Nov 27, 2008

    I charge it and every time I turn it on it's stuck on the initalizing screen so I let it die and charge it and it does the same thing for like the pass 3 weeks---bad thing is I only used it like 5 times it's only a month in a half old!!!!!

  • latinbeef Nov 30, 2008

    Stuck on initializing and will not play music.

  • ringino Dec 22, 2008

    I bought mine about 4 mths ago and have the same problem. if I had the receipt I would return it.

  • Anonymous Mar 23, 2009

    when i cut my mp3 player on it stays on initializing and won't go to my music

  • Anonymous Mar 23, 2009

    same problem..... just thought I'd mention it,

  • lolforwhy Apr 26, 2009

    Same problem with the firmware.

    I can't make the link work, and the other link on the Audiovox website won't work either.
    >.>
    I have 876 songs that are gone now.




  • amandatucker Apr 27, 2009

    when i trun on my rca opal m4204 mp3 player it says initializing then it gets stuck on that screen someone please help me

  • Anonymous Apr 30, 2009

    I bought a player that, after about a week, started locking up. And, when I restarted the player, it didn't remember my place. I exchanged it for a new one. I've had the new one about a week. A few days ago, I added a lot of songs to the player. I noticed that the viewscreen blurred the track names together, but I didn't really care. Also, twice the player---when switching to the new track, jumped into the middle of it, instead of playing from the beginning. Then, today, I paused the player. I rather quickly played it, and accidentally paused it again. This locked the player up, and hours later, it still will not respond to any buttons. It is frozen "on," and the computer doesn't even recognize it when it is plugged in. I just tried plugging it in and holding down the play button for 30 seconds. Nothing. I tried plugging it in and holding down the power button for thirty seconds, and it finally shut off. I unplugged it. It turned on again! (although the power's almost gone, since it's been on for hours). All of my files seem to be here, and it seems to be working fine now. I hope this works for someone else, too.

  • jr420man May 02, 2009

    want go past the initialing screen

  • asst1380 May 11, 2009

    I have exactly the same problem!!!!!!!

  • chri885 May 12, 2009

    kept freezing up now won't turn on

  • sanori_san May 16, 2009

    I have the same problems, and it's very frustrating!



    I can't get the device to turn on (it's stuck on "initializing") and the computer won't recognize it.



    I got mine about 9 months ago, and I've never had any problems. I'm really bummed. :(

  • Anonymous May 19, 2009

    Same thing happening to me :(

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Upgrading the firmware solved the problem, but it took some effort.
The firmware update is found on RCA's website here: http://www.rcaaudiovideo.com/product.aspx?product=392.
You must first hook up the player. Download the updater to a file folder on your computer. Run the software....and I had to use one of the troubleshooting tips that is available in the firmware upgrade to even get my machine to recognize the mp3 player. That trick was to unhook the player. Push and hold down the play button as you reconnect the player into the computer...and remain holding the play button down until the player is recognized. All of these steps are in the firmware upgrade program. It's crazy to me that you have to start the program to upgrade the firmware before they give you any idea on how to make it work (especially if your mp3 player seem dead).
Anyway. I lost all my saved media, but the player is working again. Good Luck.

Posted on Nov 24, 2008

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Afflicto you're brilliant solution worked!!!! THANK YOU SO MUCH !!!!!!!

Posted on Jun 12, 2009

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My older Opal wouldn't start. Mine was recognized when connected to my PC so I upgraded the firmware after backing up my stuff off of it. After upgrading the firmware, it still didn't want to start. the back of my Opal says that the Reset feature is to press the start button for 10 seconds. While pressing and holding that button, the Initialize word came up and then went away and showed nothing. I tried over and over and it wouldn't start. Then I thought about it and let go of the start button the instant I saw the Initialize word. That did it! It finished the initialization and works like new! Gotta burn your stuff on cd or dvd often with these types of gadgets though!

Posted on Aug 20, 2012

  • Ed Wil Jul 07, 2013

    This worked! Thanks!

  • Paula Conn Jul 07, 2013

    Holding down the start button on the side until you see the word "initialize" is what gets it started again. Once it is started, shut it off in the normal way. Maybe this will allow your computer to recognize it. Hope this helps.

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Http://download.rcaaudiovideo.com/downloads/digital_audio/digital_audio_firmware/OPAL_066F_855D_8560_0_1720_B.exe


this is the link for the firmware and be patient... hope it helps

Posted on May 06, 2010

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No uvailable update at this time

Posted on Apr 30, 2013

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My Computer isent reconizine my MP3 and when i plug in to add the firm ware it dosent work. It dosent Reconize it... i tried the trobleshooting... dident work. Someone Help!

Posted on Oct 29, 2012

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Afflicto, Your answer was perfect. Thank you for leading me in the right direction to be able to get my player working again. I only use it for audio books so loosing my data was not a problem for me. :)

Posted on May 23, 2010

  • grinch122373 May 23, 2010

    Afflicto, Your answer was perfect. Thank you for leading me in the right direction to be able to get my player working again. I only use it for audio books so loosing my data was not a problem for me.

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I have the exact same problem. It worked fine forever. I even upgraded the firmware before when it was working. The other day I recorded a song of the radio, played it back. Shut it off, and the next time i turned it in it's stuck on "Inititializing" When I plug it in to usb the button led's light up blue but nothing else. I know that holding down the play button trick works but i have almost 4gb of music on there that isn't backed up and I don't want to lose it all. Anyone find any different options?

Posted on May 11, 2010

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I have a Opal M4204 and it's stuck on initializing and I have downloaded the firmware update and done what it told me to do, I held down the play button until the player was recongized. It's been running the initializing for 3 hours now, it should not take that long.. Am I doing something wrong?

Posted on Jan 29, 2010

  • Paula Conn Jul 07, 2013

    Your supposed to let go of the side button the second you see the word "initialize". Then go to the link shown above and download the software to upgrade your firmaware; then copy any files you can off of the MP3 players; then install the firmware update which will erase the entire mp3 player. Sometimes the new firmware makes the player better! Hopefully it helps on yours!

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