Phone won't transfer to next free line when a second call comes
If you are not getting a dial tone then something is holding the line off hook. Disconnect any other device you have on your lines and check to see if you get your dial tone back. If you still have no dial tone unplug each phone and check again. You may have to disconnect everything for a minute or two so the phone company will reset its equipment. Plug in your phones one at a time and check your dial tone every time you add something new.
If you add something and you loose your dial tone immediately you may have a crossed connection in the wall socket, any splitters or in the phone plug. Check to make sure all of the wires in those sockets are straight before you plug in your phone wire.
If you add your CC machine and everything is good but it fails after you run a transaction you will have to contact the supplier of your CC machine. It is not hanging up the line.
Mar 22, 2010 |
Panasonic KX-T7730 Corded Phone