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Konica 1015 Paper Jam code J12 that does not exist

The J12 paper jam came on with no paper even in it. We cannot get it to clear. We are a school on a tight budget, so calling a tech is hard to do.

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PS401 actuator is stuck. -------------------------------------------------------------------------------------------------------------------------------------------------
DO THIS FIRST
If this machine was running before ,check the Actuator on the side door .in the center between the 2 small rollers its balck and snaps in..
hope that help you

Posted on Nov 09, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Consistent paper jam on konica minolta bizhub c451e


Please look the jam code, then only b easy to provide solution.
To check Jam code follow these steps.
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After paper jam printer displays error light and will not function


1. Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
2. Step 2
Turn off the printer.
3. Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
4. Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
6. Step 6

jQuery(document).ready(function(){ jQuery('#jsArticleStep6 span.image a:first').attr('href','http://i.ehow.co.uk/images/a00/3f/31/clear-printer-paper-1.6-800X800.jpg'); }); If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

7. Step 7

jQuery(document).ready(function(){ jQuery('#jsArticleStep7 span.image a:first').attr('href','http://i.ehow.co.uk/images/a00/3f/31/clear-printer-paper-1.7-800X800.jpg'); }); If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything, though.

8. Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

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First, check if the paper loaded is matched with the copier settings.
If that doesn't solve the problem, carefully check the paper path sensors.

Feb 07, 2008 | Office Equipment & Supplies

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