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My acer aspire 5535 the screen keeps going blank

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  • Anonymous Nov 08, 2008

    i have the same problem but no user guide was in the contnets of the box so dont know how to solve this

  • Anonymous Nov 09, 2008

    Yep same here and now on the 3rd one. Tried updating the graphics drivers along with all other updates i could find, removed mcafee and tried a full restore. Alas the problem remains so back off to the store tomorrow for a refund.

  • wendylomas Nov 09, 2008

    We also have the same problem, blanking out all the time, every 10-45 minutes. Tried allsorts to rectify, but still the same. Now on my second one which is excactly the same as the first. Will have to return tomorrow for a refund or swap for another make!! Hope this pc holds out long enough for me to finish!!!

  • Anonymous Nov 12, 2008

    I have the same problem, looking at the events log. Their is a compatability problem between the pre-installed software and Vista Service pack 1. Leading to a WMI error 10 fault.

  • Anonymous Nov 14, 2008

    The same... form Spain, looking for a solution!!!

  • eladri_delah Dec 10, 2008

    my screen also gets black past 15 or 45 minutes, buy i have notified that when the wireless is turn off, the notebook works perfectly

  • Anonymous Dec 15, 2008

    from Italy same same problem -.- tomorrow i'll go for a refund.

  • Anonymous Dec 17, 2008

    il mio acer 5535 appena acquistato si bloccava, l'ho sostituito per ben 3 volte ma il problema è lo stesso con tutti e tre i notebook provati

  • Anonymous Dec 25, 2008

    Just bought my daughter one for Christmas and it keeps going to sleep. I have to turn it off and reboot to get it going again. no generic user guide issued with the laptop. very dissapointed. How are they getting away with this?

  • danikins_x Dec 26, 2008

    It keeps going into sleep mode and i have to reboot to get it working again. Its driving me up the wall !!

  • Anonymous Jan 02, 2009

    Hi, I bought the PC in PC City in Barcelona, Spain. Now I'm in Argentina and i can't go for a refound to the store. This problem is driving me crazy!! Could someone give me any tip?!?

  • 154496 Mar 23, 2009

    my acer aspire 5535 randomly goes black and i have to restart to work again. i have sent it back to acer and they cannot do anything. can anyone help?

  • Kemikal1 Mar 29, 2009

    After even 1 min or 50 mins my 5535 goes to sleep. It is very annoying, please help us ACER TECH GUYS.
    Cheers, James

  • superted2008 Apr 08, 2009

    Anyone have a workable solution to this? I'm experiencing the same problem with my 5535. Tried flashing the BIOS but had error message saying my current version is newer and so it wouldn't flash it? Any ideas anyone?

  • acer5535 Apr 14, 2009

    I've got the same problem... I bought mine yesterday and it has just turned for the fitfh time on a black screen.

    Does anyone know how to solve this?

  • Anonymous Apr 21, 2009

    As with everyone else, the screen went blank at random times

    I returned mine to ACER and since its return its worked perfectly. Despite having a duff product, their after sales service is pretty good. I arranged for it to be picked up at my office on the Friday. It was returned the following Thursday. All at their expense.

  • Anonymous May 06, 2009

    I have a brand new aspire 5535 which I received this morning, but I seem to be having the same problem of blank screen and locking. Could someone please give me some kind of tutorial to fix this problem.

  • Anonymous May 20, 2009

    my acer 5535 keeps going to sleep randomly the screen goes completely black and a have to switch it of and back on again for it to work. Its very annoying because i bought it for online poker and when im in the middle of a game the acer just stops working.



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I had the same problem, going to a blank screen within minutes of booting up. I noticed that this coincided with the wireless light flashing which would indicate some sort of conflict between the wireless driver and the display driver possibly. I had to reboot into safe mode with networking to keep it connected. I then updated the wireless driver and rebooted into normal mode. Hey presto! It works and has now been running for several days without any black screens. I did not have to touch the BIOS at all. Mine is currently 1.03. Hope this helps some of you. P>S> Got mine from Dixons as a reconditioned unit at 3/4 the normal price , cost me £329. Not bad when they are still selling at Comet for £449.

Posted on May 02, 2009

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I almost purchashed this very laptop tonight as the spec was just ideal for what i wanted.However when they scanned the barcode,,i was told i could,nt buy it because the manufacters had withdrawn it from sale!!

Posted on Nov 12, 2008


I had the same problem. Do you have ATI? Update the driver. I did this and its been ok since then.

Posted on Nov 09, 2008

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Posted on Jan 02, 2017

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SOURCE: my screen goes blank randomly.

check the power setting in you control panel

Posted on Nov 09, 2008

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My acer aspire 5535 screen keeps going blank

I had this problem. Laptop has been running for 24 hours and not a problem :-)

>Once on the website, select the Aspire 5535
>Then use the drop down and select "Bios Update for Vista" and select v1.04
>Once download is complete, extract to a temporary folder (eg create a folder in program files and extract there).
>Once this is down, go to the folder and open:
>ATI folder
>x86 folder

Ensure all other applications are closed.

>then run the CP2A_104 application.

Let this complete, the system then should reboot.

Once your back on, you should be good to go. This is a reminder, this may not work on all systems but it did on mine. You do this at your own risk and I accept no responsibility for any problems occured. If in doubt, refer to the Acer support line.

I wish you all the best as I know how much of a pain in the arse this problem is.

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Bought an Acer Aspire 5535 yesterday and had screen problems, i.e went blank after a period, but not always. Took it back and got it exchanged for another 5535. Experiencing the same problem. Is there a...

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A full video showing how to do this is here:
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This is a perfect solution to the crashing problem!

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