Question about Epson Office Equipment & Supplies

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Have an Epson Stylus CX3200.Four years with zero problems. Turned it on yesterday. Red error light comes on, followed by loud buzzing noise for about 30 seconds. Scroll line says "Printer error. see your documentation and call service if necessary." Unfortunatly, this was a gift from my son-in-law, who tragically died six months after it was installed. Have no documentation. I am a 75 year old semi-literate in software but total dunce about hardware.

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Hi, First thing, turn the printer off, turn it on. if the error comes again, turn off, unplug 5 minutes, plug back in turn on, does the problem come back?
If the problem is not fixed you have a hardware problem in the printer and here are the epson contact details
US (562) 276-4382
6 A.M.-6 P.M., Monday-Friday
(Pacific Time)


Canada (905) 709-3839
6 A.M.-6 P.M., Monday-Friday
(Pacific Time)


Let me know if you need anything else, Thanks, Ekse

Posted on Nov 07, 2008

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  • Expert
  • 196 Answers

Its the fault in the cartridges .just replace the cartridges.

Posted on Nov 07, 2008

  • mmechanics Nov 07, 2008

    and before inserting the new cartridges please get your printer serviced from a near by priner engineer.as to avoid further problems.

    thanks.

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Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
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Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
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Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
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Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

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