Question about Acer AL1711 17" Flat Panel LCD Monitor

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Acer al1711 i have acer al1711 its 3 years old, my monitor is not working its just black  picture when it turn on. I need replacement bulb dememsions for the monitor

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We have repaired a couple of these. R1 on board normally burnt also C6 and C22 bad on inverter board. Replace these and it will probably work. R1 is 10 ohm. Capacitors are 220uf 25v.

Posted on Jun 18, 2009

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More likely you need the inverter and not the lamp. The inverter supplies the power to light the lamp and that's what usually fails. Also, the inverter is replaceable but in many monitors the lamps are not. There may also be a fuse inside that has blown. I've seen two monitors (not Acers, though) where the inverter fuse was bad, and they've been fine after replacing it. (No reason found for the fuse to be blown, so I just put in another and it lit right up.) You might try contacting Acer to see if you can purchase the part from them, or check online for other suppliers (do a Google search for "acer inverter" or the like).

Posted on Nov 11, 2008

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This is an old monitor, I remember working on these many years ago.

Anyways, the backlight is bad. The CCFL bulb needs to be replaced.

It is cheaper to scour ebay or something to get another one if this is in a server tray than to get it fixed.

If not, just buy a new monitor. You'll see a world of difference in picture quality.

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This might and might not be the backlight bulb. It could be the inverter or powersupply.
If you want to try to repair this on your own you will need to take it apart. If you post images of the front and rear of the boards that are inside I can give you a little help on where to start.

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Bad caps in the power supply, common problems with 2-year old monitors, see example of failed monitors due to bad caps: http://s807.photobucket.com/home/budm/allalbums

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1 Answer

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vandetucker, You should use your warranty and use it NOW!! When "IT" goes to "BLACK" can you see the WIN-desktop when holding a bright flashlight at different angles 1 inch from screen??? How old is unit? How many "ON" hours does it have? Your monitor isn't any different than a Gateway or LG or Phillips, VIEWSONIC, SHARP, Samsung, Sony, Dell!!! You will need to read a few of my other responses and follow some of the links to web pages that you find already in my profile on fixya, so that you will know what questions to ask about repairing your unit. Let me know WHAT YOU WANT TO DO after you have done some research about your BLACK SCREEN lcd monitor. Here is an option I just know you will love. You can do the trade for new 2010 monitor unit and the technician in the back of the computer store just might put $6 $8 in parts into your old AL2002WSD and have a nice wide screen for the new year. Yeah, and your monitor "blinks like a light bulb" !!! Oh my!! How right you are!!! Do you know anything about "cold-cathode-fluorescent-lamps"? You should also see if Acer has a cash+old swapout program for a same model refurbished unit??? You should also give ACER a little bit of lip about the poor reliability of their short lifespan electronic ballasts and CCFL lamps. Like to know what your going to do! 12fixlouie Bye for now

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2 Answers

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Hello!

I see many monitor with that trouble.
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2 Answers

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Hello,

It sounds like you have a monitor with a common problem, this series of Acer monitors are known to have this issue. After a few years some LCD monitors will blow a power supply. The problem is caused by parts called capacitors overheating in the confined space of he monitor. When the capacitors blow out they also damage the driver MOSFETs. If you are good at electronics repair/soldering you can usually fix he problem. Check out a few pictures on my web site www.ccl-la.com/badcaps.htm You can take the back cover off your monitor and look for the bad parts, replace any that look like the pictures and your monitor should work fine. The capacitors do need to be installed with the correct + and - connections, note the stripe on the old one and insert the new one the same way. I have a repair guide for this model, check my web site for the guide. Repair parts kits are also available for $16.00 If you don't want to try the repair yourself we offer a repair service for $35 plus shipping. If you are not going to repair it we will buy it from you for parts, we pay $30 for dead/as-is units.

I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com
Over 21 years of computer and printer support/repair

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You can look on eBay for BACKLIGHT FLUORESCENT BULB for your model.

They're around $20.00.

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Hi...there,
It's turns blue to power safe mode (yellow) it's prevent futher damaged to your monitor. It's seems you got a busted backlight inverter. Need to replaced a new one...Since you only got it for a few months, send it back to Acer for a replacement of a new backlight inverter... Have a nice day!

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My Acer AL1711 packed up last week, I bought a new Acer and noticed they have a 3 year warranty. Give Acer a call on 0870 853 1000, and they`ll do a warranty repair with free pick up and return - great service! Not sure if you need proof of purchase or not, luckily I had mine.

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