Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.
Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.
After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.
Your computer should be much, much faster now. So now you need a new Anti-Virus program...
I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.
My suggestions for much better anti-virus would be...
- Kaspersky Anti-Virus (search for it on Google, etc)
- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)
- AVG Free Anti-Virus at
http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.
I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.
What have you used to scan it with?
Do you have a firewall?
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