Question about Saeco Royal Digital Plus Coffee Maker/Espresso Machine

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Can't remove the brew unit

I tried replacing the brew unit O ring with a non-standard part and now it is jammed and I can't remove it.

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I ran the machine again using a plastic card to activate the micro switch for the dregs unit and it recycled the brew unit to the correct position so that it could be removed.

Posted on Nov 08, 2008


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Posted on Jan 02, 2017


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Can't have two coffee in a row...

I had the same symptoms, except in my case coffee would sometimes not be produced irrespective of whether 2 coffees were selected. Over a period of a few weeks the problem gradually got worse. When coffee was not produced, the coffee grinds in the waste container would be dry, indicating that hot water was not being forced through the puck. The problem in my case was the o-ring on the back of the brew unit was no longer reliably sealing the path from the hot water pump through to the puck, resulting in the hot-water being expelled directly into the drip tray and no coffee being produced. To fix, I removed the brew unit and replaced the o-ring on the back of the brew unit (3 minute task). Note: This o-ring is the most stressed in the entire system because it must withstand the high pump pressure as well as being inserted/removed from the hot water outlet each time a coffee is made. No other seal has to perform this task and Miele have obviously used a very high quality o-ring because this lasted 11,000 coffee cycles in my case. I would strongly advise you buy the Miele o-ring (about $4) and to also regularly cover this o-ring with the Miele grease (or other similar food grade grease). Also the old o-ring looked fine but this is deceptive. On close inspection I could see the old o-ring was a flattened on the outer edge and this was enough (given the high pressure required to force the water through the puck) to allow water to get past the o-ring and bypass the puck. In retrospect, there were other much earlier symptoms of the failing o-ring. Firstly when the brew unit was removed, the opening in aluminum panel to the brew unit drive would always be soiled by wet coffee waste, caused by coffee waste being forced back down the hot water pipe and escaping past the 0-ring seal (Note: Miele have designed the unit so that when the o-ring fails the water and coffee still return to the drip tray however it still creates a mess in the back of the machine. If it's really dirty then you need to remove brew unit drive fro cleaning and that is a significantly more complex task). The other symptom was that the coffee taste was not ideal and this is caused by the insufficient pressure being reached during extraction. So once I replaced this o-ring the coffee taste improved and the back of the machine was bone dry. I suspect Miele replace this o-ring every time they service these machines irrespective of symptoms because the cost is low and the impact of a failed (or failing) o-ring is significant. Regards

Nov 16, 2013 | Miele CVA4070 Coffee Maker

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Sometimes the pucks do not fall into removable container. How do I fix this?

Make sure the swinging arm at the top of the brew unit moves easily. Check nothing on the brew unit is damaged. Servicing the brew unit might help.

Brew Unit

The transmission can wear out prematurely due to the brew unit becoming stiff. The piston in the brew unit should move smoothly and fairly easily. Keep the brew unit in good service by occasionally removing the piston to clean and re-grease the two big red o-rings using a food-safe grease. To pop the piston out the top, gently remove the plastic u-clip from the base of the shaft underneath, paying attention to which way up it goes for reassembly.

Jan 22, 2012 | DeLonghi Esclusivo Magnifica ESAM3300...

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When the machine is switched on it makes a bang and switches off

If you cannot remove the brew unit then it is in a working position due to the machine being turned off at the wall. Don't try to force it! It needs to be moved to park position before it comes out.

Put it all back together, fill the tank and unplug the machine. Wait a moment then plug it back in. You should hear the transmission moving the brew unit into park as the display reads "Self-Diagnosis". It will then turn off.

Open the door, remove the tray and try the brew unit again.

If you did not hear the transmission move it could be jammed. If the brew unit still does not come out the interlock could be broken.

If the transmission is getting stuck there may be obstructions, the lead screw may be worn or the limit switches could be faulty. If cleaning and grease on the screw/bearings don't help then replacement is a big pricy job only for confident hands. Approach with caution.

Brew Unit
The transmission can wear out prematurely and get stuck due to the brew unit becoming stiff. The piston in the brew unit should move smoothly and fairly easily. Keep the brew unit in good service by occasionally removing the piston to clean and re-grease the two big red o-rings using a food-safe grease. To pop the piston out the top, gently remove the plastic u-clip from the base of the shaft underneath, paying attention to which way up it goes for reassembly.

Jan 12, 2012 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Jammed brewing unit

Remove the brew unit and check the screen under the red o-ring, find the 2 screws above the top piston and make sure the chamber that leads out to the tube is clear.

Mar 28, 2010 | Solis Master 5000 Espresso Machine

2 Answers

Syncrony Compact Digital unit- Used well for 5 yrs without incident. Currently, after bean grinding and tamping stages, a strange, non metallic rumbling/grinding sound occurs just before the...

First clean the screen and tube on the brew unit, then lube the guides/gear grooves on the brew unit, also lube the o-ring(big red one). Then that should take care of it. You can also try backwashing/degreasing the brew unit if the machine has a preground chute.

Feb 07, 2010 | Gaggia Syncrony Compact Digital Espresso...

3 Answers

After getting Replace Water Filter VEntilate display I replaced with Saeco Intenza water filter cartridge I have always used. However, unit does not move off this display after I press OK button. I have...

After replacing the filter in the tank, keep the button pressed; when the indicator light is flashing, then release the button.

Also at times, the gears in the brew drive assembly will not complete the cycle to the proper start position for different reasons. Some of the reasons are:

  1. Brew group jammed or blocked.
    Note: A jammed or blocked brew group can happen when the brew group starts the cycle but doesn’t finish it.
  2. Either one of the micro-switches in the brew drive has gone bad.
  3. Brew drive motor failure.
  4. Broken teeth on either of the brew drive gears.
  5. Dirty brew group, covered by coffee grinds.
  6. Brew group or gears not lubricated.
  7. Connections to the board from brew drive assy., or motor have gone bad

Oct 08, 2009 | Saeco Incanto Classic Espresso Machine

1 Answer

Not making espresso from beans

Are your coffee grinds wet? If they are you have a clogged brew head. Remove the filter screen. Then remove the 2 screws that hold the outlet manifold to the brew head. There are 3 things under the manifold. O-ring, tapered spring and a crystal ball. Don't lose any of these items. Now to clean the brew head turn the brew unit over to where you can see where the brew screen was. You will see 2 holes, 1 large and 1 small. Take a paper clip and straighten it. Turn the brew unit upside down and insert the paperclip into the small hole. Push the paper clip through and remove the plug. I have seen them over 1/2" long. Reassemble the brew unit crystal ball first, small end of the spring on top of the crystal ball, place the o-ring over the spring and place the manifold on top making sure the outlet pipe is to the outside of the brew unit. Put the 2 screws back and your ready to go. Run a detergent for espresso machines like Cafiza through the brew unit every once in a while to keep it clean. It doesn't take a lot of detergent and use the pre-grind setting and a large cup selection but don't put any coffee in.

Nov 25, 2008 | Saeco Royal Digital Plus Coffee...

1 Answer

Brewing system jammed - Delonghi Magnifical 3200

Ran into this same problem this week - brew /infuser unit is stuck at the bottom of the machine and it doesn't seem to want to move. Cannont replace the drip tray/grounds catching container. After speaking with Sam a wonderful customer service rep at DeLonghi (866-528-8323) I learned the following that saved me from having to send the machine in for repair which could take 2-3 weeks.
  1. Make sure that the machine is unplugged before attempting this repair process.
  2. Open the front door of the machine so that you can see the brew unit.
  3. Take the grounds catching container only (without the drip tray) and put it into position where it would normally be seated.
  4. Carefully try closing the front door.
  5. If the door will not close with the container in position, carefully reach under the door and apply gentle pressure to lift up on the container so that the door can then close.
  6. Plug your brewing machine in. It should power on and then make an internal adjustment which will raise the brew/infuser unit up enough to then be able to once again replace the drip tray and grounds container back into position.
  7. If it does not raise high enough, try unplugging the machine again, wait about 5 seconds and then repeat the same process just described.
  8. Once you are able to replace the tray and container, power the machine on.
  9. Have a cup ready to place under the dispenser as it will release water and coffee as it preps itself for operation again.
Hope this helps those of you who are experiencing this same scenario.

Successful in Seattle

Dec 27, 2007 | Coffee Makers & Espresso Machines

1 Answer

Stopped up

In most cases it is a result of the brewing unit getting jammed.
Some of the most common problems are :
Split ‘O’ Ring on Brewing Unit
Faulty Coffee Brewing Unit
Twisted ‘O’ Ring on Brewing Unit
Beans In Decaff Chute
Split White Cog In Brewing Unit
Water Leak On Transformer
Faulty Encoder
Plug on logic board from encoder faulty
Faulty transformer

Workshop repairs required.

Aug 22, 2007 | Jura Capresso Impressa X90 Espresso...

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