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have you tried updating the firmware? Go to Samsung.com support > download center > type
in the model number (yp-k5jab) click on firmware, and download the
version that corresponds with your device. install the firmware updater
on your computer, plug in your device. and flash the firmware. (this
will erase ALL songs and settings so you will want to back those up
first). After that its like brand new. Keep the updater handy, since this might crop up again.
I had the same problem. First disconnect the mp3 player from your computer. Then go into the control panel, select the system icon, go to the device manager tab, and then find the Samsung K5 driver. Right click on it and select uninstall. Now reconnect your mp3 player. That should do the trick. Somehow the driver file got corrupted and wasn't letting the k5 charge.
before i had the same problem, when i thought my k5 runs out of battery i plug it in to charge, but it said charge complete and when i unplug it, it still wont turn on. but then i tried switching to a different usb plug on my computer and it worked. so i guess the problem is that some of your usb slot on your computer isnt working properly, try using a different slot.
I had the same problem. Won't turn on but when connected to laptop via USB it shows RTC (real time clock?) error, then syncs, then shows image of battery and says FULLY CHARGED. I downloaded the firmware and installed and all that did was delete ALL the music on the device and it still doesn't work. It is just out of warranty. Does anyone know a company that fixes these players?