Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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External Hard Drive

My computer will not detect the hard drive abd the light stay on steadily

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My vista computer will not recongnize my book from westinghouse

Posted on Nov 11, 2008

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Same thing again...
Does your drive make any unusual sounds like any of these: http://datacent.com/hard_drive_sounds.php ?
If yes then you got a problem - it's something mechanical with the heads.
If it sounds normal or doesn't spin up at all - try to connect it to another computer and if still no go - remove the internal drive from enclosure and connect directly to PC via SATA port.

Posted on Nov 11, 2008

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Posted on Jan 02, 2017

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Hello there,

What type of OS are you running ( Windows # )

What type of motherboard

Here is what i would do to start off with,


STEP ONE - Check all connections
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  2. Check the ends of the USB data cable to ensure that they are not damaged.
  3. Reconnect the USB data cable to the drive and the computer. Check the connections to ensure that they are secure.

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if that doesn't work go to this helpful site and follow the Steps one by one to fix this problem

https://iomega-na-en.custhelp.com/app/answers/detail/a_id/1235/session/L3RpbWUvMTI5NTk4MTQwOC9zaWQvZGMzcHNaa2s%3D

don't forget to Rate

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