Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Fax function I have had my 6110 for several years. It has worked flawlessly. We moved. Our new house is prewired with a structural central phone/internet/television system from Comcast. Every time I plug in my 6110 it freaks out the system and I lose all telephone function throughout the house. I have to push a reset button on the phone routing box in the basement. Have you heard of this problem before? Should I contact Comcast?

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  • Anonymous Nov 15, 2008

    I have hadmy HP 6110 for years. No when I go to fax something I do not get a dial one. I change cables and plugged it directly to the wall, still no dial tone when faxing.



    Help,

    Thank you,

    J

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I looked at the Comcast site and searched for "fax problems" and discovered that, although you can fax using their service, some devices are incompatible. However, when I took a look at the list of devices, no HP products were listed.

Do fax machines work with Comcast?

Incompatible Equipment

That said, the service you have subscribed to (central phone/Internet/TV) may had additional issues with faxing. I'd have to say "yes", please contact Comcast support to see what can be done to resolve this issue. There may be a filter box or some other device that has to be installed so the fax machine can detect a dial tone without all of the other data on the line and avoid "freaking out" your system.

Here's the link to their Help and Support page. Good luck and post back your results:

Comcast Help and Support

Posted on Nov 10, 2008

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