Question about Samsung SCX 4521F All-In-One Laser Printer

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Phone line gets busy tone while recieving fax in DRPD mode

SCX-4521F - My main phone line gets busy tone while recieving fax in DRPD mode.
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As I understand it, this is as it should be. You have two different numbers sharing the same physical line and only one can be active at any one time, so if you are using the phone and someone tries to fax, the fax line will be engaged and similarly, if you are sending a fax and someone tries to ring on your phone line, it will be engaged.

Posted on Nov 20, 2008

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I can't send or recieve fax


make shure the tell line is un the line plug.
test youre line whit a other phone. if there is no dail tone phone your tel compney

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I can not send a fax with samsung scx-4521f


Hi,

do a simple test. press the onhook button to you hear dail tone. try key in your mobile number and see if you got the call.

if all the above is yes there is no issue with the modem.

if you did not hear any dail tone. check your phone line is it working fine.

make sure that your phone line is not hunting line. fax machine does not work with hunting line. only direct line.

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Phone calls interrupted by fax tones


if you are using the EPABX pls. check the technician regarding that programming.....

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How do I use use a distinctive ring to separate the incoming fax from the incoming normal calls I want to direct to the answering machine. I am from S. Africa. I am using an all in one Samsung SCX-4521F. I...


Firstly, you will need to get a 2nd ringtone from your phone provider. Most of them will provide a designated "fax ring" (not a new number) for little or no cost.

In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different services.

Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring pattern you designate to be answered by the fax machine. Unless you change it, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the
extension telephone or answering machine plugged into the EXT. jack. You can easily suspend or change Distinctive Ring
Pattern Detection at any time.

Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need access to another telephone or someone available to dial your fax number from outside (a cell phone will do!).

To set up the DRPD mode:

1 Press Menu until “Fax Setup” appears on the top line of the display.
2 Press the scroll button ( or ) until you see “Receive Mode” on the bottom line and press Enter.
3 Press the scroll button ( or ) until you see “DRPD Mode” on the bottom line and press Enter.
4 When “Set” displays on the bottom line, press Enter.
“Waiting Ring” appears on the display.
5 Call your fax number from another telephone. It is not necessary to place the call from a fax machine.
6 When your machine begins to ring, do not answer the call.
The machine requires several rings to learn the pattern.
When the machine completes learning, the LCD displays “End DRPD Setup”.
If the DRPD setup fails, “DRPD Ring Error” appears. Press Enter when “DRPD Mode” displays and retry from step 3.
7 To return to Standby mode, press Stop/Clear.
When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu.

To receive faxes in the DRPD mode,
you need to set the menu to DRPD;

NOTES:
• DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.

• After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone. Then have
a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT. jack.

• In Tel mode, you can receive a fax by picking up the handset of the extension phone and then pressing the remote receive code Alternatively, you can press On Hook
Dial
(you can hear a fax tone from the remote machine) and then press Start on the control panel of your machine.
• In the Fax mode, the machine answers an
incoming call and immediately goes into fax
reception mode.
• In Ans/Fax mode, the answering machine answers an incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the call automatically switches to Fax mode.
• In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. This option is available only when you set up the DRPD Mode.

The full user manual for your machine is located here

Hope that is of help to you :)

Nov 09, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

I have 1 phone line that is shared with my all-in-one fax, therefore, we are using the phone/fax in DRPD mode but I am unable to receive incoming faxes. The fax machine is a Samsung SCX-4521F.


I would get a line sharing device. That device will be able to establish wether the inbound call is a fax or voice call, and route it accordingly.

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2 Answers

Fax problems!!!!!!! Driving me mad.


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Feb 05, 2009 | Samsung SCX 4521F All-In-One Laser Printer

2 Answers

How to set Ans/Fax receiving mode of SCX-4521F?


Try setting the receive mode to FAX/ANS. If you want the fax not to pickup before a phone call comes in, you should set the number of fax rings to a higher number, like "5" for instance. Set the answering machine rings less and the fax higher. The machine will usually record a message first and then detect a fax tone.

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2 Answers

Fax problem


I had the same problem! You have to set your fax machine option to DRPD mode. Menu, to Fax setup, to DRPD mode, press ENTER, ENTER again, it should say waiting ring, you then have to call your fax line. Back to Fax Setup, Recieve Mode, press DRPD mode. This way your machine well distinguish a different ring for your fax.

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2 Answers

Fax picking up the main Line


YOU ACTUALLY NEED TO USE DRPD MODE WHICH IS IN FAAX SETUP  AND SET IT TO THE TYPE OF RING PATTERN YOU HAVE ON YR RINGMASTER SYSTEM.

IT WILLL START DETECTING THE RIGHT TYPE OF RINGPATTERN FOR FAX MODE ..

HAPPY USING SAMSUNG AIO

OMNIPRESENT

Sep 11, 2007 | Samsung SCX 4521F All-In-One Laser Printer

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