Question about Dell 1700n Laser Printer

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Printer jam on Dell 1700n

I noticed that you answered someones question about paper jams with the statement that if the paper is jamming at the back where it comes out of the printer that the sensor is either broken or dirty. I guess my question is this. . . I don't know where to look to clean it, but I will try. But if this sensor is broken . . .is it worth getting it fixed or just get a new printer?
Thanks. I really don't want to keep picking this 'fan style' jams out of the back of my printer. It is very frustrating.

Thanks.

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  • Anonymous Nov 25, 2008

    My printer has a badly jammed page of paper in the back. I can't pull it out and I understand the problem is with the fuser. Is it more cost effective to repair my printer or to purchase another one?

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The sensor is on the back of the fuser, it's the small black plastic piece that the paper hits as it passes through. (or is supposed to) online suppliers have this part for under $40 us. it's an exit sensor.

Posted on Nov 18, 2008

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There is a sensor in the back that lets the printer know the paper has exited the fuser. It is probably broken off if paper is getting stuck back there.

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We had a printer with the same problem, and turning the pickup wheels inside out (on the back of the paper tray) solved the problem.

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Most larger printers like yours have an optical sensor that needs to have the paper pass by in order for it to send the "sent" signal. If the paper doesn't trigger that you get the paper jam error. look at this page http://www.fixyourownprinter.com/forums/laser/47953#1 it will tell you what and where to check for your problem. It has photos and videos. I hope this helps some.

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