Question about Samsung Prostar DCS Phone
I needed to add some of our phone lines to recieve group calls, but it says they are not group members, so now I need to add members to the group. I believe I found the information on how to do that, but after dialing TRSF 800, the "ENABLE TECH.PROG PASSCODE" message appears and everything I try is invalid, like '4321' or '1234' or '0000' or anything like that. Nobody knows what this passcode is, as most people in this company have left us. Please, if there is any way to reset this password, let me know how, our phones depend on it! Thanks in advance!
Some one has changed the pass code from the default value, the kiss of death as far as I'm concerned. Try the ADMIN option by pressing TRNF 200 and use pass code 1234, The programs you can change in that section is limited but you may be able to get to Program 601(the one you need) by using the ADMIN access. If that won't do it. You will have to get a Samsung Tech to default your system and reprogram back with the default codes.
Posted on Dec 28, 2008
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