Question about Lexmark Fax Machines

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Trying to set up the 6500 fax machine to answer/receive fax automatically without assistance. The old machine we had would do this. The phone line is set up to signal when a fax is being received. Not sure on how to set this up thru the menu. Your assistance would be great.

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If you are in MANUAL MODE you will have to push the start button when it rings to receive a fax.

Posted on Nov 07, 2008

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Hp officejet 6500 instructions for receiving a fax? Thanks


You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages stored in memory.
This section contains the following topics:
• Receive a fax manually
• Set up backup fax reception
• Reprint received faxes from memory
• Poll to receive a fax
• Forward faxes to another number
• Set the paper size for received faxes
• Set automatic reduction for incoming faxes
• Block junk fax numbers
• Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
NOTE: The automatic document feeder must be empty to receive a fax. If there are documents in the ADF, then the device will not be able to receive incoming faxes.
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
NOTE: The automatic document feeder must be empty to receive a fax. If there
are documents in the document feeder, then receiving the fax will be
unsuccessful.
3. Do one of the following to answer a fax manually:
• Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers.
• Turn off the Auto Answer setting so that the device does not automatically
answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press START FAX Black or START FAX Color on the device control panel.
b. When prompted, select Fax Receive.
NOTE: Depending on your country/region, the device might receive the fax
automatically when you hear fax tones from the sending fax machine.
6. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Jan 30, 2011 | HP 1250 Plain Paper Thermal Inkjet Fax

2 Answers

IT WILL RING BUT GOES TO ANSWERING MACHINE DOES NOT RECEIVE FAX


>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.

Sep 14, 2009 | HP 1040 Plain Paper Inkjet Fax

2 Answers

I have a hp 2200 all-in-one printer. For some


if it sends ok, then it has probably been switched to "manual receive" form "automatic mode"

Apr 21, 2009 | Fax Machines

1 Answer

NEED THE MACHINE TO ANSWER WHEN THE PHONE SENDS THE SIGNAL.


After making my post, I went to the official Brothers website for the 4100 FAQs and "Operating Instructions." Here's what I found. Set your 4100 set to the "Fax/Tel" mode. Press "Menu", then the number 2 (Fax), then number 1(Set-up Receive), then number 1 again (Ring Delay). Use right arrow key to increase. Once increased, press the "Set" key. You'll see the message "Accepted." Now press the "Stop" key to exit "Menu." This will now give you up to 4 rings before the fax auto answers. Inorder to send a signal by phone to remote start the fax just follow the instructions I copied directly from Brothers instructions for the 4100: If you answer the call on an extension phone (this is any phone plug into a phone jack on the same line) and hear a beep every 3 seconds (automatic fax) or just silence (manual fax), press *51(remote activation code) on the telephone keypad, wait to hear the Brother machine turn on (chirping sounds) and then hang up. I don't have anyone that can send me a fax right now to test it out. I'll have to try it in the morning. Hope this works for you.
THEOH

Feb 23, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can send but not receive faxes.


Fax machines won't work reliably on a digital phone line.

Feb 02, 2009 | Fax Machines

2 Answers

Cannot receive faxes, but can send


Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Aug 25, 2008 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Jx300


What exactly happens when a fax should be coming through and it does not? Does the machine ring and fail to answer, or does it answer, possibly receive, and then not print? Which mode is the machine set for? Are there any error messages on the machine or other LCD message displayed?

Have you verified the telephone line is properly connected so that the machine is able to communicate? Make sure that the machine is able to use the telephone line by using the handset to make a phone call. If this fails, you will know to go through the phone troubleshooting problems, just as you would with any other phone issues.

If the phone line is functional, please reply with more detail re exactly what occurs when a fax should be coming through, e.g. does the fax machine answer the call or let it ring until answered manually? I believe that either there is an issue with the line, or there is an issue with the setup of the mode for receiving, but can not be more specific without more information.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Jul 23, 2008 | Canon FAX-JX200

1 Answer

Can not receive fax


Make sure the fax is set to receive automatically. The receive mode must be set to one of the following modes: Fax Only, Fax/Tel Auto Sw, or Ans Machine. If it is set for Answering Machine, be sure the machine is connected to the fax, turned on, and contains a recorded outgoing message.
If you need further assistance, please post back. Otherwise, thank you for using and rating FixYa!

Jun 24, 2008 | Canon FAX-JX200

1 Answer

VOICE MAIL AND FAX


The short answer is no. The JX200 will work with an answering machine because it "listens in" when the answering machine picks up a call. It can't "listen in" to voice mail, because the voice mail is handled by your phone service.

Mar 29, 2008 | Canon FAX-JX200

1 Answer

Auto-answer issue: fax beeps on line when voicecall received


Try changing the receive mode from automatic to FAX ONLY and set the number of fax rings higher. You should be able to receive phone calls and if you are not answering your phone it will automatically receive a fax.

Mar 27, 2008 | Fax Machines

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