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"Antique" Microfilm Scanner flashing "Error 13" and not reading Microfilm

At my work I use a very old model Canon Microprinter 90. The number on the back label of the machine is M32043.

It worked fine earlier this week, but this morning I've been trying to enter a cartridge of Microfilm and it wouldn't grab the film. Instead, the lap keyboard flashed "Error 13" and there was nothing I could press or do to make it clear the screen.

I then fiddled around with the scanning area of the machine, including the large turn-dial on the right used to slowly move the film by hand to the desired slide you want.

After that the screen read (After the 8-10th time of turning the machine off and then on) "Reset Knob" on the lap keyboard. I tried the turn-dial on the main part of the machine and nothing changed. Then I turned the dial on the keyboard and it switched to "Set Cartridge". I tested it and turned the dial back and it still said "Reset Knob". I ignored it, set it back to "Set Cartridge" and finally entered the cartridge of Microfilm in.

It grabbed the film after a third attempt than rather for waiting for me to enter a slide number, it went haywire and just started forwarding through the film. When I hit "break" on the keyboard, it stopped but if I hit "yes" to continue it would keep going forward. All I could do was rewind it. Once that happend it said "Error 02".

I turned the machine off, then back on and saw the keyboard flash again "Error 13". What must I do to return the machine back to its regular functionality?

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5 Suggested Answers

jackboy
  • 2985 Answers

SOURCE: Fujitsu 5210c Scanner

Uninstall the scanner software and also the program you use to access the scanner Restart the computer and reload the software[s] Or first try a system restore.

Posted on Jun 25, 2007

jackboy
  • 2985 Answers

SOURCE: scanner not responding to preview scan

Try this as a last ditch effort. Remove the software. Reboot the computer and come off line. Disable the Anti Virus program. Now install the soft ware. Then try. If the red light still flashes then assume it is new scanner time.

Posted on Aug 02, 2007

  • 110 Answers

SOURCE: Epson perfection 4990 photo scanner

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

Posted on Aug 22, 2008

  • 2 Answers

SOURCE: Canon LIDE 500F scanner does not scan - returns error message about releasing lock switch, detaching interface cable and reconnecting

I had the exact same problem with another scanner (LiDE 80) after years of use. It stopped being able to calibrate itself so I couldn't use it on computers where it had never been installed on before (since on freshly installed computers, the driver requires calibration to be carried out at least once).

Hopefully my solution will work on the 500F, albeit with some modifications you'll have to figure out yourself. :P

What I did was open it up, the two strips of plastic to the left and right of the platen can be used to remove the glass surface:
1. release the oval catch at the front of each strip by prying them upwards.
2. slide the glass towards the front of the scanner a bit till a gap appears between the end of each strip and the back of the scanner.
3. pry a bit of the back of both strips upwards and keep them away from the glass so they won't stopped by the back of the scanner.
4. slide the glass all the way to the back, you should be able to remove the glass since the two plastic strips aren't blocked anymore.

The reason the scanner fails to calibrate is because it tries looking for the black/white strip hidden between the plastic case and glass panel at the front but fails. There are three possible reasons:

1. Dirty glass panel/damaged black/white strip
2. Covered/dirty CIS module
3. Loose drive belt

Mine was a combination of the first three. A little washing and thorough drying of the glass panel and black/white strip and careful wiping of the imaging element and led strips (the black bar is the imaging element and the white bar is the led strips) fixed the problem.

I didn't have a loose drive belt, so I didn't look into fixing that, but I see a spring loaded catch holding the drive belt tension; if you have a loose belt, it may be worth it looking into that.

A tip of advice: If somehow, after reassembling your scanner after tinkering with it it still refuses to calibrate, you can do a dirty workaround by doing the calibration with the scanner disassembled and placing the black/white strip manually above the CIS module at the front, making sure to hold it steady. Your images will look a bit muted, but at least it works! (I did this step before I reassembled the scanner just in case it wasn't fixed, but thankfully its working now!)

Posted on Jun 29, 2010

  • 4 Answers

SOURCE: Fi-6130 not grabbing paper, displays Code: DS32002

My scanner is Fujitsu M4097D. I just have problem with ADF: Error Code DS32002: Paper jam in the ADF. Here is my solution: 1. Bend two white platin pieces down a little bit in order to "sensor" the paper scanned. This problem is occurred after I am scanning 50 thick pages. Until paper count 42, it is stopped with error code DS32002. Hope help anybody having this problem.

Posted on Sep 16, 2011

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