We have three Canon IRC Printer Scanners that will quite happily scan to pdf and transmit the document via exchange to both internal and external recipients - problem:- the internal recipients can read the "attached image" but all external recipient get a smaller pdf file of the same name that it totally blank when opened.
If the internal recipient forwards the mail to the external recipient then the pdf is received at full size and can be read OK.
This problem arose after the SBS 2003 SP2 (with Exchange SP2) crashed and was fully reistalled with all users etc. However as we are going to transition shortly I have left the new install at SBS 2003 SP1 with exchange at SP0.
Canon is baffled as are their local reps.
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Scan and create PDF documentYou need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF. From your computer SCAN your document then click on File - Print and select thePDF writer as the printer device. Then name and save the PDF file. To download Cutepdf PDF printer driver (freeware) click onthis link :-http://www.cutepdf.com/
You need to connect the scanner into the computer. Assuming that you already downloaded the necessary drivers for the unit, press the Scan button on the printer itself. If there is a software that came with the installation, you can use that to initiate the scan. If not, you can go to Scanners and Printers under Control Panel. And then click on your device. Start the scanning process and then save the output.
As to how it could be sent, you just need to attach the scanned image using the Attachment functionality of various email providers/client.
you can try it by using the scanner option on the control panel. If you are using windows operating system, go on start menu, select control panel and double click scanners & cameras. Double click the scanner online and start scanning the documents. Save it in the format you want but it is usually default as jpeg.
scanned documents usually saved as .pdf file if you run the scan option directly on the printer. By pressing the SCAN button the printer. So do not use this option if you do not want the documents to be saved as pdf files.
Scanners scan a document in picture format(JPEG) dot per dot. Their are complete programs out ther that will scan a document and turn it into a text fine. They are far more expensive that just copy a picture of some words on a page, Typical scanner function. I hope I have explained it well.